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Managing permissions for users
...User management ✔️ ✔️ ✔️ Add or remove devices ✔️ ✔️ ✔️ Manage account information, including subscriptions ✔️ Delete recordings ✔️ Delete location ✔️ How to grant user permissions: You can easily invite family, friends, employees, or installers to access your locations in the Ring...
Resetting your password and signing in
...Try using incognito mode, private mode, a different browser, or a different device. Delete any old password reset emails, then restart the process to receive a new email with a fresh security token. If you get Invalid Token error message...
Ring Control Centre Information
...Data You can request a copy of your personal information retained by Ring, or have the option to delete your data. Keep in mind, deleting your data will also delete your Ring account and Ring videos...
Manage your payment method for Ring subscriptions
...payment method will be deleted. A missing payment method may cause your subscription to expire, and all your recorded videos to be permanently deleted. Enter your payment information and select Save...
Transfer ownership of a Ring device
...to your account, you will need to set it up again. Deactivated devices will stay in your Ring app until you delete the device from the account. Learn more about deactivated devices or deleting a Ring doorbell or camera . Transferring a device does not cancel its Ring subscription. Learn how to...
Using light settings for Ring security cameras
...Light Settings . To edit existing light schedules: Tap an existing schedule and make desired adjustments. Tap Save in the upper right corner. To delete a light schedule: Tap an existing custom schedule, then select Remove this Schedule and tap the Remove schedule button. You can turn a light...
Timeline security snapshots using Snapshot Capture
...Can I do this? Yes. Snapshot containers can be deleted within timed sections. When footage has been deleted, a semi-transparent patterned bar appears in the Event History Timeline. Learn how to delete a snapshot . What is the resolution of the snapshots? The snapshots are saved at 640 x 360. Can I...
Using Snapshot Capture in the Ring app
...on, tap End live to then access the Event History Timeline. Slide the Event History Timeline to where you want to delete snapshots. Tap the more icon (•••) . Tap Delete . Tap Delete snapshots to confirm...
Setting up Motion Schedules
...You can edit Name, Timeframe, and Days of the Week. Tap Save. Deleting a Motion Schedule Navigate to Motion Schedules in the Ring app. Select the Motion Schedule you wish to delete. Tap Remove this Schedule Tap Remove this Schedule again to confirm that you want to...
Manage access to your Ring account and devices
...re still concerned your Ring account may be compromised, you can create a new Ring account. Make sure you download any videos you want to keep. Delete all Ring devices on your current Ring account. Create a new Ring account with a different email address. Verify the email address and enable Two...