Search Results
Showing results for work
Understanding Wifi extenders and mesh networks
...but they don’t strengthen the signal. They need to be within a reasonable distance from a wifi router, about 6 metres max, in order for them to work effectively. For homes that are 140 square metres or under a wifi extender can be a good solution to extend your wifi range. Ring Chime Pro is a...
Proper positioning for your Stick Up Cam Wired
...Your Stick Up Cam will work fine at about eye-level, but raising it up to about 9 feet (outdoors) or 5-8 feet (indoors) will work even better. You'll still be able to see faces, but your camera will be able to get a wider field of view and see more. Indoor and outdoor...
Video Preview Alerts
...up the full-frame snapshot. Note: On Android devices, a setting called Background Data needs to be toggled on in order for Video Preview Alerts to work. This is toggled on for the Ring app by default...
Syncing your Ring devices with Alexa
...Ring device and your Alexa-enabled device will work together, we've got you covered. This article contains all of the Ring and Alexa devices that work together...
Understanding Power over Ethernet (PoE) and Power over Ethernet Plus (PoE+)
...means you won't have to connect the device to a standard power outlet for it to work. Ring PoE devices need CAT5 cables or higher. Do PoE devices work with non-PoE routers? Yes. If you connect a non-PoE router to a PoE device it will provide networking as usual, but the device will need another...
Troubleshooting battery performance
...under Network Signal Strength, your device needs to be reconnected to your wifi. Even if your battery is charged, your doorbell or camera won’t work unless it’s connected to wifi. Tap “reconnect your Wifi Network” and enter your wifi password to reconnect...
Fixing audio and video issues
...Corner kit. Glare or washed-out video during the day: Adjust your device’s angle or use a Ring Wedge or Corner Kit for doorbells. If these do not work, consider repositioning your Ring device. You can also turn on High Dynamic Range (HDR) to improve video quality...
Understanding Controls in the Ring app
...Security Cameras, you'll see the Controls icon on the left. Controls gives you control over lights and sirens on your ring devices. How do Controls work? When in Live View, tap the button on the bottom left to access Controls. Within Controls, Device Control shows the current status of, and provides...
Understanding router security settings
...wifi router. This works with Ring devices without any special setup. Router security settings Ring devices deliver advanced features, such as notifications, video streams, and two-way audio. Your router must allow your Ring device to reach Ring servers for these features to work properly...
Timeline security snapshots using Snapshot Capture
...download the snapshots? Yes. They can be downloaded to mobile devices. Learn how to download a snapshot . Do I need a Ring plan for this feature to work? Yes. The Snapshot Capture feature will require a Ring subscription. Learn more about Ring plans . What Ring devices have the Snapshot Capture...