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Understanding your billing and order history
If you have questions about your billing history, contact our Ring Customer Support team . Failed payments If your payment fails, Ring will automatically try to charge your card again. However, if the charge continues to fail, your subscription will be cancelled 21 days from the first failed payment date. To resolve failed payments: Update or correct your card information. Try using a different card. Contact your bank if problems persist.
RecommendedSafety and compliance information for Ring Indoor Cam (1st Gen)
...IMPORTANT PRODUCT INFORMATION Failure to read and follow these safety instructions before operation could result in fire, electric shock, or other injury or damage. SAFETY INFORMATION...
Understanding your billing and order history
...will automatically try to charge your card again. However, if the charge continues to fail, your subscription will be cancelled 21 days from the first failed payment date. To resolve failed payments: Update or correct your card information. Try using a different card. Contact your bank if...
Intercom Calls
...Notification (Check First, Then Decide) – Available, whether Intercom Calls are enabled or disabled. When you tap a push notification, it opens the video stream so you can see who's there, but audio is not automatically connected. This lets you check your video screen first before deciding...
Safety and compliance information for Stick Up Cam Elite
...Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the...
Safety and compliance information for Spotlight Cam (2nd Gen)
...are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure, provided repair facilities and parts for the goods are available. Subject to any rights that you may have under the Australian Consumer Law, you...
Ring Beacon
...Help deter crime 24/7 with Ring Beacon. Send a signal to passersby that your home is protected or first responders when you're experiencing an emergency...
ProductSafety and Compliance Information for Chime Plus
...are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure, provided repair facilities and parts for the goods are available. Subject to any rights that you may have under the Australian Consumer Law, you...
Installing Ring Plug-In Adapter (2nd Generation)
...are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to...