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Ring device manuals
...GEBRUIK GEEN andere schroeven dan de meegeleverde korte veiligheidsschroeven om het voorpaneel te bevestigen. Gebruik de meegeleverde schroevendraaier om een van de veiligheidsschroeven uit zakje B aan...
Understanding doorbell light patterns
...White circle light flashing repeatedly: Updating firmware The video doorbell is updating its firmware. White light flashing right side: Setup failed The video doorbell could not connect to the home wifi network. Common causes include distance or special characters in the wifi name. White light...
Understanding Chime light patterns
...Trying to connect Blue circle light flashing Setup failed The device is unable to connect to the home wifi network due to an incorrect wifi password being entered. Alternating red and green circle light No internet Red circle light flashing Failed wifi connection Solid red circle light Overheat...
Understanding Floodlight Cam and Spotlight Cam light patterns
...Red light flashing quickly Failed wifi connection The device is unable to connect to the home wifi network due to distance from the router or special characters in the wifi name. Learn more about fixing device setup issues here. Blue light flashing quickly Setup failed The camera connected to the...
Understanding your Ring Intercom's LED light patterns
...Setup has failed, incorrect password Red light flashing on and off Setup has failed, no wifi connection Green light flashing on and off Setup has failed, miscellaneous reason Light flashing red/blue Ring Intercom device is in testing mode Green light fading in and out Call detection testing, call...
Understanding your billing and order history
...contact our Ring Customer Support team . Failed payments If your payment fails, Ring will automatically try to charge your card again. However, if the charge continues to fail, your subscription will be cancelled 21 days from the first failed payment date. To resolve failed payments: Update...
Understanding Indoor Cam and Pan-Tilt Indoor Cam light patterns
...failed The camera could not connect to the home wifi network due to an incorrect wifi password. Red light flashing. Indoor Cam (1st Gen) Setup failed The camera could not connect to the home wifi network. Common causes include distance or special characters in the wifi name. Blue light flashing...
Fixing setup issues
...Setup failed: Distance from wifi router or special characters in the wifi name If your Ring device is far away from your router, use a wifi extender, such as...
Lithium-ion battery safety
...A lithium-ion battery can fail due to the following: Overcharging: an overcharged battery can rupture, overheat, catch fire, or explode. Extreme temperatures: extreme cold and...
Fixing offline devices
...Reconnect or Change Network and follow the prompts. Watch for light patterns and audio cues from the device as it reconnects. If the reconnection fails, use our guide for resolving setup issues...