Ring Video Doorbell Wired Information

What is Video Doorbell Wired?

Video Doorbell Wired is a wired video doorbell that offers 1080p HD video with night vision and two-way audio with noise cancellation. With Ring’s most affordable doorbell, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device.

With Video Doorbell Wired, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere.

Once installed, Video Doorbell Wired will not sound your existing doorbell chime. For audio notifications around your home, pair with a Ring Chime, a compatible Alexa-enabled device, or choose a Video Doorbell and Chime bundle.

What are the features of Ring Video Doorbell?

• 1080p HD Video
• Advanced motion detection
• Live View
• 2.4 GHz connectivity
• Privacy zones
• Advanced Pre-Roll
• Night vision
• 1 year warranty on parts, lifetime theft protection
• Works with iOS and Android
• Wifi connected

Does Video Doorbell Wired work with other Ring devices?

Yes. Video Doorbell Wired works with any other device created by Ring and can perform all the functions expected of a video doorbell in a security system.

Does Video Doorbell Wired work with Alexa?

Yes. Video Doorbell Wired is completely compatible with Echo devices.

Click here to learn more about using Ring devices with Alexa. 

Product specs

What comes in the box?

• Video Doorbell Wired
• Installation tools and hardware
• Quick Start Guide
• Security sticker

Note: Tools needed for installation (not included):

• 6mm masonry drill bit (optional)
• PH2 Phillips Screwdriver

What are the specs of Video Doorbell Wired?

Is Video Doorbell Wired water resistant?

Yes. Video Doorbell Wired is water resistant.

Can Video Doorbell Wired withstand hot or cold temperatures?

Video Doorbell Wired is rated for temperatures ranging from -20.5 to 48.5 degrees celsius.

Internet requirements 

What wifi networks is Video Doorbell Wired compatible with?

Video Doorbell Wired is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies.

What is the recommended internet speed for Video Doorbell Wired?

An upload speed of 2 Mbps per device is recommended for optimal performance.

Does Video Doorbell Wired keep footage for later review?

It can, however, this requires a subscription to a Ring Protect plan, an optional service that allows you to view, save, and share video.

Click here for more information about Ring Protect plans.

Installation

I have an unusually shaped front garden. How do I aim Video Doorbell Wired in a direction other than straight ahead?

Video Doorbell Wired can be adjusted to point in directions other than straight forward through the use of a wedge or corner kit. 

There are two types of screws that came with my Video Doorbell Wired. What is each screw used for?

In the product packaging there are two long mounting screws and two security screws. The mounting screws are used to affix the mounting bracket to your door or wall. Once the device is installed, use the star-shaped end of the screwdriver bit to tighten the security screws into the bottom of your Ring Video Doorbell Wired faceplate to help deter theft.

Note: For your safety, use only the short security screws under the faceplate. Using any other type of screw could damage the battery and create a potential fire hazard.

Purchases, refunds and warranties

Does Video Doorbell Wired have a warranty?

Yes, a one-year limited warranty and lifetime theft protection.

What is Ring's refund policy?

You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.