Video Event History: Download and share your Ring videos

Save, share and replay recorded videos of every doorbell ring, motion event, and Live View event for up to 180 days.

Your Ring motion event videos in the cloud are stored temporarily, up to 180 days. Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting. Check Ring Subscription Plans for more information.

Add a Shared User to your Ring account.

How to download your Ring videos

You can download one video at a time from the Ring app, or download up to 50 videos at a time from your account on Ring.com.

From a web browser:

  1. Go to
    History
    and select
    Manage
    .
  2. Select the videos you want to save.
  3. Select
    Download
    .
    • You may need to re-enter your password.

Videos are time stamped and downloaded to your computer as a .zip file. Once unzipped, each .mp4 file can be opened and viewed individually. 

From the Ring app:

  1. Go to the menu.
  2. Select
    History
    .
  3. Scroll to the video you want to share, then tap more.
  4. Select
    Share
    then download. A pop-up screen will appear.

Once a video is finished downloading, you can find it on your mobile device camera images:

  • On Apple devices, videos will be in your iCloud or Photos album.
  • On Android devices, videos will be in your Files app.

How to share your Ring videos

From a web browser:

  1. Go to
    History
    .
  2. Select the video(s) you want to download or share.
    • Share a video
      – Select share and choose destination.
    • Download a video
      – Select download. To download up to 50 videos at once, go to your Event History and select Manage.
    • Favourite a video
      – Select the star icon.

Tip: Adding a star to a video is a way of organising videos so you can find the important ones faster. Favourite videos are deleted at the end of the video storage period if they're not downloaded.

From the Ring app:

  1. Go to the menu and select
    History
    .
  2. Scroll to the video you want to share, then tap more.
  3. Tap
    Share
     then select a destination.

How to share your videos with the Ring team

Do you have an interesting or funny video? Share it with us for a chance to be featured. Follow these instructions to share a video with the Ring team.

From a web browser:

  1. Go to
    History
    .
  2. Select the video you want to share with us.
  3. Select
    Share
    .
  4. Select
    Email
    .
  5. Send the video to
    .

If you see a video that you feel might be a problem, follow the same steps as listed above but on the final step, send the file to support@ring.com.

Last updated 3 weeks ago