Adjusting your video storage time

Ring subscription plans¹ and trials² allow you to store videos in your Ring account. Storage time for each device you have will need to be set individually.

Video storage time options

• 1 day
• 3 days
• 7 days
• 14 days
• 21 days
• 30 days (default)
• 60 days
• 90 days
• 120 days
• 180 days

To keep important videos beyond 180 days, download them to your PC or mobile device. 

Learn how to download or save videos.

How to change video storage time

In the Ring app:

1. Tap on the menu icon (three horizontal lines) in the top left corner of the

   Dashboard

   screen.
2. Tap on

   Control Centre.
3. Tap

   Video and Snapshot Storage

   .
4. Tap

   Video and Snapshot Storage Time

   .
5. Tap

   Edit

   next to a Video Doorbell or Security Camera.
6. Select an option and tap

   Save

   .

From a computer or laptop:

Go to Ring.com and login with the same email address and password that you use for the Ring app.

1. Click on

   Account

   on the top right.
2. Click on

   Control Centre

   in the dropdown menu.
3. Click on

   Video and Snapshot Storage

   .
4. Click

   Video and Snapshot Storage Time

   .
5. Click

   Edit

   next to a Video Doorbell or Security Camera.
6. Select an option and click

   Save

   .

From Ring.com on a mobile device:

Go to Ring.com and login with the same email address and password that you use for the Ring app.

1. Tap on the menu icon (☰) in the top left corner of the

   Dashboard

   .
2. Tap

   Control Centre

   .
3. Tap

   Video and Snapshot Storage

   .
4. Tap Video and Snapshot Storage Time

   .
5. Tap

   Edit

   next to a Video Doorbell or Security Camera.
6. Select an option and tap

   Save

   .

Tips on video storage time

• Adjusting video storage time requires an active subscription plan. This includes trial versions, although you will need to subscribe to a plan to keep videos in the cloud beyond your trial.
• If you change the video storage time, the new setting will only apply to videos captured after the setting has been changed in the Ring app or on Ring.com.
• If a Ring device is reset or replaced, storage time reverts back to 30 days.
• New devices with a Ring subscription or trial will default to 30 days.
• Devices that are set up with a new owner will default to 30 days.
• If a Ring subscription plan is cancelled and later reinstated, the device will keep the selected storage time.
• Videos will be permanently lost if they are deleted, if your plan subscription lapses or if the video storage time expires. To keep your videos, download them.
• You can share videos by accessing your Ring.com account from a browser or from the Ring app,

  On Ring.com, you have the option to share multiple videos.

   

Videos shared to other platforms

Videos shared to other platforms via a Share Link may still exist through that share link even if the video event has been deleted from the Ring app. Learn more about Shared Video Management.