Wifi Help
Learn how to improve the wifi connection for your Ring devices.
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Fixing audio and video issues
Learn how to fix audio and video performance issues with your devices.
Fixing offline devices
Learn tips to help troubleshoot and get your Ring device back online.
Fixing offline Ring Alarm or Z-Wave devices
Get your Ring Alarm or Z-wave devices back online.
Fixing setup issues
Learn how to resolve issues with setting up a Ring device.
Rebooting your Video Doorbell or Security Camera
Reboot your Video Doorbell or Security camera to fix distorted audio or discolored video.
Using the Chime Pro Placement Test to Optimize Wifi
Run the Ring Chime Pro Placement Test to find a location where it gets a strong wifi signal from your router, and is able to extend this to your Video Doorbells and Security Cameras.
Understanding wifi recommendations for Ring devices
How to test and measure the strength of your wifi signal.
Top Video Doorbell Tips
Become a Ring Video Doorbell pro with our top tips to help you keep your device running at peak performance.
Understanding router security settings
Learn about the protocols and ports used by a Ring device and how to fix issues.
Understanding Wifi Extenders and Mesh Networks
Learn how wifi signals, wifi extenders and mesh networks work.