Ring Video Doorbell on a modern home.

Signing Back In to the Ring App

Learn how to sign back in to Ring and more troubleshooting tips.

Illustration of a phone and laptop receiving a verification code by text message

Signing back in to your Ring account

If you were recently signed out of Ring, here is how to sign back in.

  1. Open the Ring app and tap
    Sign in
    or go to Ring.com
  2. Enter your Ring account email and password (or use your passkey).
  3. Retrieve your verification code.
    • This code may arrive by text message or is generated in an authenticator app on a device you've enrolled.
  4. Enter the code, and you're in.

When logged back in to Ring, we recommend setting up Passwordless Sign In (Face ID).


Did you forget your password?

Follow these steps to access your account:

  1. Open the Ring app and tap
    Sign in
    or go to Ring.com.
  2. Tap
    Forgot your password?
     
  3. Enter your Ring account email address.
  4. If this email address is associated with your Ring account, you will receive an email notification with instructions for resetting your password.

View password safety tips


Troubleshooting your Ring sign-in

Verification codes are sent by text message.

Check your phone, tablet or computer to see if you received a text.

Make sure your email is typed correctly.

Check for typos in your email address like ".con".

Try a different email address.

If it's been a while since you've signed in to Ring, you may be using an incorrect email address.

Make sure the CAPS lock is not turned on.

Passwords are case sensitive, and you may be typing in incorrect letters.

I can't sign in

Last updated 6 days ago