Understanding Smoke and CO Alarms with Professional Monitoring

Ring Alarm offers smoke and carbon monoxide (CO) monitoring as part of its Professional Monitoring¹ add-on service for residential neighbors. Learn more about Professional Monitoring emergency response.

Requirements for Smoke & CO monitoring

• A compatible device:
  • Kidde Smart Smoke Alarm or Smart Smoke and CO Alarm device
  • A Ring Alarm system with a

    Ring Alarm Smoke & CO Listener
  • A compatible First Alert Smoke & CO detector

    paired with a Ring Alarm system
• Smoke & CO Professional Monitoring Plan:
  • Available as a stand-alone monitoring plan
  • Available as an add-on to any active Ring Home Basic, Standard, or Premium plan

    ³
  • Included with the

    Alarm Professional Monitoring add-on

    and

    Virtual Security Guard
  • Learn more about subscribing to a Smoke & CO Professional Monitoring Plan

    .

Professional Monitoring is an add-on plan that first requires a compatible Ring Home subscription. Both sold separately. Service available within the U.S. (all 50 states, but not U.S. territories) and in Canada (excluding Quebec). Ring does not own its monitoring center. Smoke and carbon monoxide monitoring is not available for business or commercially zoned addresses. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.

Understanding Smoke Alarms

When smoke is detected

The Smoke Alarm response is triggered by a compatible smoke detector, such as the First Alert Smoke/CO Detector⁴ or the Ring Alarm Smoke & CO Listener^{1 4} whether the alarm is in Home, Away, or Disarmed mode. The Smoke Alarm response also can be triggered by the Kidde Smart Smoke and CO Alarm with or without a Ring Alarm system.

1. When your smoke alarm activates, it sends a signal to the monitoring center.
2. The center tries to contact your first emergency contact.
3. If there's no answer, they request fire dispatch.
4. The center then calls your emergency contacts to inform them of the dispatch.

Cancelling a smoke alarm

You can cancel a smoke alarm in three ways:

• Answering the first monitoring center call.
  • Confirm you are at the location.
  • Ask to cancel the Smoke Alarm.
• Disarming

  ²

  your Ring Alarm Keypad within 30 seconds.
  • Enter your user code.
  • Press the Disarm button.
• Disarming using the Ring app.
  • Tap

    Disarm

    on the Alarm pop-up.
  • Confirm you're at the location by tapping

    Request Cancel

    .

Important: After 30 seconds, the fire department is dispatched. While disarming within 30 seconds usually cancels dispatch, it's not guaranteed.

Understanding Carbon Monoxide (CO) Alarms

About carbon monoxide

• Carbon monoxide is an odorless, poisonous gas that can cause serious harm.
• Only CO detectors can identify a carbon monoxide leak in your home.
• Learn about more about CO

  .

When carbon monoxide is detected

The CO Alarm is triggered by a compatible smoke alarm, such as the First Alert Smoke/CO Detector or the Ring Alarm Smoke & CO Listener, whether the alarm is in Home, Away, or Disarmed mode. The CO Alarm can also be triggered by the Kidde Smart Smoke and CO Alarm with or without a Ring Alarm system.

1. When a CO alarm activates, it immediately sends a signal to the monitoring center.
2. The center requests fire response right away.
3. They then call your emergency contacts to inform them.

Canceling a carbon monoxide alarm

CO alarms cannot be canceled. Local regulations require fire department checks for all CO alarms due to the severe health risks of CO exposure.