Learn how to improve the wifi connection for your Ring devices.
Rebooting your Video Doorbell or Security Camera
Reboot your Video Doorbell or Security camera to fix distorted audio or discolored video.
How to Improve Ring Device Internet Connection
Identify and troubleshoot the cause of connectivity issues for optimum video and audio experience.
Using the Chime Pro Placement Test to Optimize Wifi
Run the Ring Chime Pro Placement Test to find a location where it gets a strong wifi signal from your router, and is able to extend this to your Video Doorbells and Security Cameras.
Improving Your Wifi Performance
Learn how to improve wifi performance if you're experiencing problems with Live View, device connection, or receiving notifications.
Test Your Wifi Connections
How to test and measure the strength of your wifi signal.
Troubleshooting Incorrect Wifi Password in the Ring App
Get tips on how to verify your wifi password, reset it, and reconnect devices to your network.
Top Video Doorbell Tips
Become a Ring Video Doorbell pro with our top tips to help you keep your device running at peak performance.
Troubleshooting Device Setup Errors From Your Wifi Router
Identify and fix connectivity issues right from your wifi router’s settings.
How to Change Your Router Channel
Learn how to change router channels to improve your wifi speed.
Protocols and Ports Used by Ring Devices
Learn about the protocols and ports used by a Ring device and how to fix issues.