Technical Support

Try these troubleshooting tips for your Verified Account.

Trouble Logging In

What if my Verified Account is not currently active?
Learn how to reactivate your Verified Account.
Updating your Organizational Email Address for your Personal Ring or Neighbors app account
Using an organization email address for your personal Ring or Neighbors account? Here’s how to update it.

Not Receiving Email

Safe-list Emails for Verified Accounts
Learn which emails your IT department should safe-list.

Resetting Password

Resetting Your Verified Account Password
Forgot your Verified Account password? Learn how to set up a new one.

Posting and Commenting Issues

Troubleshooting Guide for Posts and Comments
Post and Comment troubleshooting steps for your Verified Account

Jurisdiction Updating

Updating Your Jurisdiction
Follow these instructions to make sure your Verified Account is up to date.

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