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Managing your Events for Virtual Security Guard
...is needed, the monitoring center will call your listed emergency contact(s) and, if needed, request to dispatch emergency services. To view your emergency contacts, open the Ring app and go to Settings > Monitoring > Emergency Contacts...
An alternative to police response
...Monitoring 1 and your Ring Alarm must be Armed to receive a response. You must contact Ring Alarm support to update who you want to send instead of police. How to Setup Your Alternative Response to Police Contact monitoring@rs.ring.com . Inform the Ring Alarm representative that you would like...
Virtual Security Guard Setup Guide
...in any text alerts they receive. Learn how to add and manage Shared Users. Be sure that your emergency contacts have agreed to be listed as such, and that they know they may be contacted by Virtual Security Guard. 7 B. Check your cameras are not part of a Linked Devices group Linked devices...
Safety and compliance information for Spotlight Cam Pro (2nd Gen)
...Contact Information. For help with your Device, please contact Ring Customer Support at: ring.com/contact or call +61 2 8294 9169 or 1 300 205 983 (Australia) or +64 9887 9871 (New Zealand). FOR...
Request access with Amazon Key Access (for Visitors)
...To request access, contact the resident directly. Android devices Go to Settings on your mobile device. Search for “NFC”. Turn on the Use NFC setting. If you don't have...
Preventing false alarms
...Ring Alarm. Learn how to set up emergency contacts . Learn about Shared Users . Remember your verbal password , and share it with your emergency contacts. If you or any of your emergency contacts forgets the verbal password, you won’t be able to cancel the dispatch when the monitoring center calls...
How to Use and Update Your Verbal Password
...speaking to someone you trust. If the alarm is triggered accidentally, the emergency contact can use the verbal password to cancel the alarm. What if I Forget My Verbal Password? If you or your emergency contacts forget your verbal password, alarm dispatch cannot be cancelled. Also the monitoring...
How Virtual Security Guard Works
...Guard calls the property owner and emergency contacts. Guard sends a text to property owner and emergency contacts, indicating that emergency services have been alerted with a link to a video recording of the event. Emergency Events A life-threatening or...
Installing Ring Retrofit Alarm Kit
...Checking the integrity of your wired contact sensor zones will ensure that the zones can be connected to the Retrofit Alarm Kit. Wired contact sensor zones must create a complete closed loop in order to work properly with Retrofit Alarm Kit. Before you begin this step, check that all...
How to Set Up a Ring Account for Your Business
...If you enroll in Professional Monitoring, 1 list yourself as the Business Owner, but decide who should be the Primary Contact and First Emergency Contact. Use your preferred credit card to pay for the Ring subscription , if you add it...