A Ring Video Doorbell owner applying settings to their Ring account in the Ring app.

Setting Up Quick Replies in the Ring App

Quick Replies is a smart doorbell feature, similar to an answering machine for your door, available for select video doorbells in the US and Canada. Quick Replies is not available for Video Doorbell (1st Gen) or Ring Video Doorbell 2 (discontinued).

Quick Replies is available in the following languages: US English, British English, Dutch, French, German, Italian, Spanish (Spain and Latin America), Danish and Japanese.

You can now link Alexa Greetings or Quick Replies with Modes providing that you have a device that supports Alexa Greetings or Quick Replies and both Modes and Alexa Greetings or Quick Replies are activated. For example, you can set Alexa Greetings or Quick Replies to turn on automatically when your devices are in Away mode and Quick Replies to turn on in Home mode if both Alexa Greetings and Quick Replies are available on your device.

Learn how to find your doorbell model in the Ring app.

Using Quick Replies in the Ring app

You can enable or disable Quick Replies at any time in the Ring app. Once the feature is activated and someone rings your doorbell, the visitor will hear a pre-selected message and can leave a reply, unless customized otherwise.

There’s no subscription required for Quick Replies. However, only Ring Protect Plan subscribers will be able to access and review recordings of Quick Replies interactions in their Event History.

Learn how to change your Chime Tone.

How to set up Quick Replies 

In the Ring app:

  1. Tap the
    menu (≡)
    on the top left of the
  2. Tap
    and select your doorbell.
  3. Tap the
    Smart Responses
    tile below the doorbell image.
  4. Tap
    Quick Replies
    and turn on
    Quick Replies
  5. Set
    Response Time
    for right away or between 2-20 seconds.
  6. Choose
    Quick Reply Message.
  7. Tap
    in the top right corner.

Last updated 1 month ago