Understanding Ring Protect subscriptions

Learn about our most advanced features for your Ring doorbells, cameras, and Alarm. An eligible Ring subscription gives you access to features like Video Search¹ and the ability to review past motion events.²

A subscription is required to review recorded video on your cameras and doorbells. Without a subscription, you can view live video and respond to alerts as they happen.

Events are only recorded after you subscribe. Your motion event videos are stored in the cloud for up to 180 days from the recording date. If you change your storage duration, the new setting applies only to future recordings, not to past events. Past events might appear in your history, but you cannot view or recover them.

Learn more about Ring subscriptions.

Ring subscription tiers

Ring offers different subscription tiers to better support your needs.

• Ring Solo:

  For a single Ring device, unlock video recording, smart alerts, and more.
• Ring Multi:

  For all Ring devices at a single location, unlock video recording, smart alerts, and more.
• Ring Pro:

  Get assistant features that detect activity when your system triggers an alarm.

Ring subscription add-ons

Ring offers add-ons for subscriptions to optimise your security. Select add-ons for each individual Ring device:

• Pro Intelligence:

  Includes features like Video Descriptions

  ³

  , Familiar Faces

  ⁴

  , Single Event Alert, and more, to one camera. Requires a Ring Solo or Ring Multi plan.

  Learn more about intelligent features

  .
• 24/7 Recording:

  Select an eligible Ring doorbell or camera to record 24/7. Requires any Ring Protect subscription.

  Learn more about 24/7 Recording

  .

Comparing Ring subscription features

Learn more about Ring subscription features.

Monitoring services

With a compatible Ring subscription, you will have access to Alarm Calls.

Your Ring Protect trial

When you set up a new or certified refurbished compatible Ring device (accessories excluded), your free 30-day trial⁵ of Ring Protect starts automatically.

If you activate a device at a location with an active free trial, or Ring Multi or Ring Pro subscription, your new device will be covered.

Cameras and doorbells

During the Ring Protect trial period, you'll get access to helpful features on all your Ring doorbells and cameras. You can save, share, and replay recorded videos.

Ring Alarm

During the Ring Protect trial period, you can access features like Alarm Calls and arming or disarming your Ring Alarm from your mobile phone anywhere.⁶

Ring Intercom devices

During the Ring Protect trial period, Ring Intercom Video gives you access to:

• Saving, sharing, and replaying recorded videos
• Visitor Snapshot
• Video Preview Alerts

All Ring Intercom devices include Voicemail.

Learn more about the Ring Protect trial.

Extended warranties

With a compatible Ring subscription and an eligible Ring device, you have access to an extended warranty. ⁷ Under the extended warranty terms, your Ring device might be eligible for replacement if it experiences electrical or mechanical failure during normal use.

Eligibility requirements:

• A compatible Ring subscription.
• Your Ring device must be under the 1-year manufacturer's warranty when you add it to your subscription.
• Your compatible Ring subscription must remain active after your device's limited warranty ends.
• Your Ring device is not covered by another warranty, insurance policy, or service contract.
• Non-Ring and third-party devices are not eligible for the extended warranty.