Hand holding smartphone displaying doorbell camera video feed

Understanding Ring Protect subscriptions

Learn about our most advanced features for your Ring doorbells, cameras, and Alarm. An eligible Ring subscription gives you access to features like Video Search1 and the ability to review past motion events.2

A subscription is required to review recorded video on your cameras and doorbells. Without a subscription, you can view live video and respond to alerts as they happen.

Events are only recorded after you subscribe. Your motion event videos are stored in the cloud for up to 180 days from the recording date. If you change your storage duration, the new setting applies only to future recordings, not to past events. Past events might appear in your history, but you cannot view or recover them.

Learn more about Ring subscriptions.

Ring subscription tiers

Ring offers different subscription tiers to better support your needs.

  • Ring Solo:
    For a single Ring device, unlock video recording, smart alerts, and more.
  • Ring Multi:
    For all Ring devices at a single location, unlock video recording, smart alerts, and more.
  • Ring Pro:
    Get assistant features that detect activity and send emergency response
    3
    when your system triggers an alarm.
  • Virtual Security Guard:
    Get live video monitoring by security professionals who deter threats and request emergency services when needed. Includes all Pro features.

Ring subscription add-ons

Ring offers add-ons for subscriptions to optimize your security. Select add-ons for each individual Ring device:

  • Pro Intelligence:
    Includes features like Video Descriptions
    4
    , Familiar Faces
    5
    , Single Event Alert, Active Warnings, and more, to one camera. Requires a Ring Solo or Ring Multi Plan.
    .
  • 24/7 Recording:
    Select an eligible Ring doorbell or camera to record 24/7. Requires any Ring Protect subscription.
    .

Comparing Ring subscription features

Learn more about Ring subscription features.

Monitoring services

With a compatible Ring subscription, you can access the following features:

  • Professional Monitoring
    3
    :
    When your Ring Alarm detects a break-in or other emergency, the Monitoring Center calls emergency responders in real time.
  • Virtual Security Guard
    6
    :
    Security professionals watch your enrolled cameras 24/7 and actively stop unwanted activity. They call emergency services when needed.
  • Smoke & CO Pro Monitoring
    7
    :
    When your alarm detects smoke or carbon monoxide (CO), trained agents call fire services for you.
    .

Your Ring Protect trial

When you set up a new or certified refurbished compatible Ring device (accessories excluded), your free 30-day trial8 of Ring Protect starts automatically.

If you activate a device at a location with an active free trial or Ring Multi, Ring Pro, or Virtual Security Guard subscription, your new device will be covered.

Cameras and doorbells

During the Ring Protect trial period, you'll get access to helpful features on all your Ring doorbells and cameras. You can save, share, and replay recorded videos. You'll also get intelligent features like Video Descriptions and Familiar Faces.

Ring Alarm and Ring Alarm Pro

During the Ring Protect trial period, you can access features like Professional Monitoring and arming or disarming your Ring Alarm from your phone anywhere.9 You also get Cellular Backup options if your wifi goes down.10

Ring Intercom devices

During the Ring Protect trial period, Ring Intercom Video gives you access to:

  • Saving, sharing, and replaying recorded videos
  • Visitor Snapshot
  • Video Preview Alerts

All Ring Intercom devices include Voicemail.

Important note: Intercom devices are not available in the US.

Learn more about the Ring Protect trial. 

Costco bundles and the Ring subscription trial

If you purchased a Ring device through Costco, your trial period might be longer than the trial from ring.com but you’ll receive the same benefits.

Learn more about Ring subscriptions and Costco bundles. 

Extended warranties

With a compatible Ring subscription and an eligible Ring device, you have access to an extended warranty11 from SquareTrade (an Allstate company). Under the extended warranty terms, your Ring device might be eligible for replacement if it experiences electrical or mechanical failure during normal use.

Eligibility requirements:

  • A compatible Ring subscription.
  • Your Ring device must be under the 1-year manufacturer's warranty when you add it to your subscription.
  • Your compatible Ring subscription must remain active after your device's limited warranty ends.
  • Your Ring device is not covered by another warranty, insurance policy, or service contract.
  • Non-Ring and third-party devices are not eligible for the extended warranty.

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    1 Compatible Ring subscription required. Your Ring motion event videos in the cloud are stored, up to 180 days from recording. Modifying your video storage duration affects only recordings created after the change is applied.
    2 Compatible Ring subscription required. Feature not available for customers in Illinois due to state-specific legislation.
    3 Compatible Ring subscription is required to enroll in Professional Monitoring. Service available in all 50 U.S. states (territories not included) and in Canada (excluding Quebec). Ring does not own its monitoring center. Smoke and carbon monoxide monitoring is not available for business or commercially zoned addresses. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.
    4 Compatible Ring subscription required. Features not available for customers in Illinois due to state-specific legislation. Unusual Event Alerts, Video Descriptions, and Single Event Alert, and Active Warnings availability limited to mobile devices with select primary languages. Unusual Event Alerts trains off Video Descriptions and may be impacted by the number of events and other device limitations. Learn More.
    5 Compatible Ring subscription and select devices required. Familiar Faces is not available for customers in Illinois, Texas, and Portland, Oregon due to specific legislation.
    6 Compatible Ring subscription and eligible device required. Service available in all 50 U.S. states (territories not included). Ring does not own its monitoring center. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.
    7 Compatible Ring subscription required. Service available in all 50 U.S. states (territories not included). Ring does not own its monitoring center. Smoke and carbon monoxide monitoring is not available for business or commercially zoned addresses. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.
    8 Free trial is not applicable for locations with an existing subscription. Your free trial begins as soon as you activate your Ring product.
    9 Compatible Ring subscription required for digital arming/disarming and certain other in-app features.
    10 Compatible Ring subscription required. Alarm Cellular Backup uses a third-party carrier.​​​
    11 "Eligible Ring Devices" are Ring devices covered by an active subscription plan that includes extended warranty coverage, if the Ring device was under the 1-year manufacturer's warranty period at the time you added the device to your plan. In the U.S., in lieu of the Ring extended warranty, coverage plans are provided via a service contract administered by Allstate Protection Plans; terms available here. The cost for the Allstate Protection Plan is included in the cost of the Ring subscription plan. In the U.S., you have the option to purchase a standalone device protection plan on www.amazon.com.
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