A Ring Video Doorbell owner applying settings to their Ring account in the Ring app.

Canceling your Verizon Security by Ring plan

Learn how to cancel your Security by Ring plan for your Verizon-store purchased Ring Alarm. If you are looking to learn how to cancel your Ring Protect plan, tap here.

There is no commitment when you sign up for a Security by Ring plan, and you can cancel anytime, for any reason.

If you cancel your Security by Ring plan:

  • Your Verizon LTE cellular backup service for your Ring Alarm will end immediately, as soon as your plan is canceled. 
  • If you have Ring video doorbells or security cameras at your location, your video storage benefit will end. As a courtesy, Ring will provide you with a 7-day trial of Ring Protect to give you some time to download any videos or sign up for a
  • If you want to resume video storage, you can sign up for either Ring Protect or Security by Ring. If you purchased your Ring Alarm through Verizon, you'll need to subscribe to Security by Ring to use Professional Monitoring and Verizon LTE cellular backup. Subscribing to Ring Protect won't unlock these features for your device.
  • If you want to resume LTE cellular backup and professional monitoring for your Ring Alarm Security Kit with Verizon LTE, you can simply re-subscribe to Security by Ring.

How to cancel your Verizon Security by Ring plan

All Security by Ring plan enrollment and cancellations are managed by Verizon.

To cancel, call Verizon customer support at 1-800-922-0204. You’ll be prompted to enter the cell phone number for your Verizon Wireless account. When you reach an agent, ask to cancel your Security by Ring plan.