A Ring Video Doorbell owner applying settings to their Ring account in the Ring app.

Manage Ring Devices Using Locations

Group your Ring devices by their physical location using Locations in the Ring app.

If you have a Ring Alarm and a number of Ring cameras at both your home and place of business, you can group these devices into "Home" and "Business" locations. When you want to check on the status of a business camera or make an adjustment to the Ring Alarm system in your home, you can view devices at that particular Location.

Frequently asked questions about Locations.

Create a Location

New devices are assigned to the current Location during the set up process. When you tap "Set up a new device" in the Ring app you'll create your first Location or add a new device to an existing Location.

View different Locations

To switch between two or more Locations:

  1. Tap the name of the current Location at the top of the dashboard.
  2. Tap the Location you wish to view.

Editing Locations

To edit the name or street address of a Location:

  1. Open the menu (☰).
  2. Tap
    Settings.
  3. If you want to change the name of the Location, tap the Name field and enter the new name.
  4. Tap
    Save
    on the bottom of the screen. 
  5. If you want to change the address, tap
    Change Address.
  6. Tap
    Continue
    .
  7. Tap
    Confirm.

Changing the Location of a device

To move a device to a Location that is already on the account:

  1. Open the
    menu (☰)
    .
  2. Tap
    Devices
    .
  3. Tap the device you want to assign to another Location.
  4. Tap
    Device Settings
    .
  5. Tap
    General Settings.
  6. Tap
    Location
  7. Tap the location where you want your device assigned. 

Learn how to change Locations for your Ring Alarm.

Delete a Location

If you want to delete a Location, all devices need to be removed or reassigned to another Location first.

  1. Open the
    menu (☰)
    .
  2. Tap
    Settings.
  3. Tap
    Delete Location.
  4. Confirm removal of Location.

Note: You can't delete a Location if it is subscribed to a Ring Protect Plus account.

Managing Ring Protect plans at different Locations

If you log in to Ring.com on a desktop computer (using the same login and password credentials that you use for the Ring app), you'll see Ring Protect plan at the top of the page. If you select Protect Plans, you'll see your Location(s) and which devices are subscribed or unsubscribed to a Ring Protect plan.

On a mobile browser at Ring.com, (using the same login and password credentials that you use for the Ring app), if you open the menu on the top left, you'll see Protect Plan as an option under Account Settings and can check your Ring Protect plan subscription. If you have more than one Location with Ring devices, you can tap Change Location on the top right to go to the other account.

Last updated 3 months ago