Ring Alarm Pro mounted on the wall above a console table in a modern home.

Using 24/7 Cellular Backup with Ring Alarm Pro During an Internet Outage

Stay protected during an internet outage or in an area without internet connection (via a modem and ethernet) by using Ring’s cellular data¹ for Ring Alarm Pro. This means that if the internet goes out, or if you don’t have internet service, you can use cellular data to connect all devices on your wifi network to the internet.

This feature requires a compatible Ring Home subscription.

Learn more about 24/7 Backup Internet

The 24/7 Backup Internet2 feature gives you 3GB of data every month. If you need more, you can opt in to Extra Data, and you’ll only pay for data you use. We recommend opting in to Extra Data if you’re using Alarm Pro at a location without an internet connection.

If you don’t opt in to Extra Data and use up your 3GB for the month, Alarm Pro will switch to Alarm Cellular Backup which provides access to only critical Ring Alarm security features. When an internet connection is restored, Alarm Pro will automatically switch back to using it. Your 3GB will reset on the first day of the new billing cycle.

What happens to Alarm Pro when both power and internet service is unavailable?

Your Ring Alarm Pro has an internal battery used for alarm security only. If you don’t have any Power Packs and you lose power, your Alarm Pro will switch to the internal battery and shut down most features, including wifi, to conserve power.

You’ll only be able to arm and disarm your alarm,3 and if an emergency is detected, the siren will sound. (If you have added on professional monitoring4 to a Ring Home Standard or Premium subscription, Alarm Pro will also send the signal out to the monitoring center while on battery backup.)

If you have one or more fully charged Ring Power Packs connected to your Alarm Pro, you’ll have access to all of your Ring Alarm Pro features, including wifi and Ring Edge5 local video processing and storage.

Learn more about Ring Edge

1
Compatible Ring subscription required (sold separately). Alarm Cellular Backup uses a third-party carrier.
2
Compatible Ring subscription required (sold separately). Extra data charges may apply. ​Cellular data provided by third party carrier. Backup power required during power outage. Visit ring.com/alarm-pro for details.
3
Ring Alarm and all Ring Alarm accessories require a compatible Ring subscription (sold separately) for digital arming/disarming and certain other in-app features.
4
Professional Monitoring is an add-on plan that first requires a compatible Ring Home subscription. Both sold separately. Service available within the U.S. (all 50 states, but not U.S. territories) and in Canada (excluding Quebec). Ring does not own its monitoring center. Smoke and carbon monoxide monitoring is not available for business or commercially zoned addresses. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.
5
A compatible Ring subscription, Ring Alarm Pro, and a MicroSD card are required (all sold separately)​.
Last updated 2 weeks ago
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