Receiving Person and Package Alerts with Smart Alerts
Smart Alerts notify you when Ring detects people, packages, and vehicles on select devices.
This feature requires a compatible Ring Home subscription.
![Person Alerts Illustration](https://d1kusojqr3t85q.cloudfront.net/jrz4hnnvdyct/WoaCHcmiLQcxoYWkly347/93df3b473aa3c426c160a2113ca90cd9/PersonAlerts.png?w=1152)
Setting up Smart Alerts
Smart Alerts work with most battery, solar, plug-in, and wired Ring products.
Enabling and adjusting Smart Alerts
Open the Ring app to the main dashboard.
Tap more (•••) on the camera you want to access.
Tap your device's Settings.
- TapMotion Settings.
- TapSmart Alerts.
- To activate Smart Alerts, tapEnable Feature.
- TapContinue.
- Choose your preferred alerts forPerson,VehicleandOther Motion.
- Vehicle Detection will be rolled out over time to eligible Ring security cameras and video doorbells. More devices will be enabled to use Vehicle Detection in the future.
- Check Smart Alerts in your Ring app for availability of Vehicle Detection.
- TapDoneto save new settings. Editing existing settings will save automatically.
Setting up Package Alerts
Package Alerts are available on select doorbells.
Enabling and adjusting Package Alerts
Open the Ring app to the main dashboard.
Tap more (•••) on the camera you want to access.
Tap your device's Settings.
- TapMotion Settings.
- TapSmart Alerts.
- UnderPackage Zonetap on the bell icon to enable recording and notifications.
- For first-time activation, follow these additional steps:
- To enable Package Alerts, tapTurn On Feature.
- TapContinue.
- Create yourPackage Zone, then adjust it to surround your delivery area.
- TapDone.
- TapContinue.
- Editing existing settings will save automatically.
You will now see Package Alert markers on your Event Timeline. Learn more about the Event Timeline feature. Package Alerts work best with medium-to-large shipping boxes. Envelopes, tubes, small boxes, and food deliveries might not be detected.
Adjusting your Package Zone and Sensitivity
Open the Ring app to the main dashboard.
Tap more (•••) on the camera you want to access.
- Tap your device’s settings.
- TapMotion Settings.
- TapSmart Alerts.
- Under Package, tapCustomize.
- SelectPackage Zoneto set where your doorbell detects packages.
- SelectPackage Sensitivityto adjust the balance between missed deliveries and unwanted alerts.
- Note:For best Package Alert accuracy, set Motion Sensitivity to highest. This might affect your device’s battery life and increase the number of notifications you receive.
- TapSave.
Disabling Smart Alerts
Open the Ring app to the main dashboard.
Tap more (•••) on the camera you want to access.
Tap your device's Settings.
- TapMotion Settings.
- TapSmart Alerts.
- TapDisable Smart Alerts.
- TapDisable Feature.