A Ring Video Doorbell owner applying settings to their Ring account in the Ring app.

Refining Your Motion Alerts for People and Other Motions

Learn how to refine your Motion Alerts to distinguish between people and other motion using Smart Alerts.*

*This feature requires a Ring Protect plan.

How to manage Smart Alerts in the Ring app

Smart Alerts are available for battery-powered, solar, plug-in and wired Ring devices. 

To enable Smart Alerts:

  1. Tap the
    menu (≡)
    on the top left.
  2. Tap
    Devices
    .
  3. Tap the device that you want to adjust.
  4. Tap
    Motion Settings
    .
  5. Tap
    Smart Alerts
    .
  6. Tap
    Enable Feature
    .
  7. Tap
    Continue
    .
  8. Select the notification options that you want for
    Person
    and
    Other Motion
    .
    • You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
  9. After you've adjusted your settings tap
    Done.

To access Smart Alerts once you've enabled them:

  1. Tap the
    menu (≡)
    on the top left.
  2. Tap
    Devices
    .
  3. Tap the device that you want to adjust.
  4. Tap
    Motion Settings
    .
  5. Tap
    Smart Alerts
    .

Note: If you only enable person detection on a plug-in or wired device, you may not be able to adjust the Motion Sensitivity slider.

If you only enable person detection and the camera is unable to identify whether a motion event contains people, due to lighting, weather or other conditions, you may see a motion alert on your timeline.

Last updated 7 months ago