Ring Video Doorbell on a modern home.

Stolen Ring Devices

Was your Ring device stolen? Your device may be covered under warranty. Here are a few tips.

Immediately report the theft to the police.

Follow their instructions regarding what you should do until an officer arrives on scene to take your report. They may tell you not to enter your home just in case the theft of the Ring is part of a larger break-in.

Take pictures, but do not touch.

Don't remove or touch any damaged components that remain behind or disturb the ground around the location. By doing, so you may disturb potential evidence such as finger or shoe prints. 

Request a copy of the police report.

You will need the police report in order for Ring to provide you with a free replacement device. 

Submit a theft report to Ring.

Once Ring has verified the police report, Ring will provide a free replacement within 14 business days. See link at end of this article.

Important Notes Concerning the Ring Theft Replacement Policy:

  • This theft protection applies only to the original consumer purchaser.
  • Coverage of this theft protection is limited to one replacement only for each Ring camera or doorbell product that you have purchased.
  • Theft protection does not apply to any products purchased from third party sellers on other online marketplaces.
  • Any replacement request must be submitted within 15 days of the theft and include copies of the original sales receipt, and the police report.
  • The replacement of stolen Ring devices is a courtesy service. Ring may deny this service at any time due to suspected fraud, malfeasance, or any other reason.
  • Ring may provide a replacement device that is the same make and model as the original stolen device or a reasonable replacement.

Report Theft

Last updated 4 months ago