Managing Locations in the Ring app

Locations in the Ring app allow you to group and manage your Ring devices based on their physical address.

When you set up a Ring account, you’ll be prompted to create a Location. When you set up a Ring device, you’ll be prompted to add your device to an existing Location or create a new one.

You can set up and manage multiple Locations from one Ring account by giving each Location a different name. When you make changes in settings, they are specific to one Location.

Ring Alarm: Having an accurate physical address allows your Ring products and services to work as intended. If you are using Alarm Calls,¹ the Ring monitoring centre can request emergency police, fire, or medical responders to your home, business, or jobsite.

Ring subscriptions: You can set up a Location without a subscription. The Ring Solo subscription covers one device, and each Location may have multiple Solo subscriptions. Ring Multi and Ring AI Pro subscriptions cover all devices at one Location. Learn more about Ring subscriptions.

Creating a new Location

To create a new Location:

1. Open the Ring app to the main dashboard.

2. Tap your location (▼) at the top of the screen.

3. Select

   + Add a Location

   .
4. Select

   Add a New Location

   .
5. Tap

   Continue

   .
6. Select what type of Location is being added.
7. Tap

   Continue

   .
8. Enter the Location address, and select

   Use This Address

   .
9. Enter a Location name and tap

   Save Location

   .

Editing a Location

If you’re moving, you can update your address in the Ring app, and your Ring subscription will move with you.

To edit your Location:

1. Open the Ring app to the main dashboard.

2. Tap the menu (☰).

3. Tap Settings.

4. If you want to change the name of the Location, tap

   Name

   and enter the new name.
5. Tap

   Save

   at the bottom of the screen.
6. If you want to change the address, tap

   Change Address

   .
7. Tap

   Continue

   .
8. Tap

   Confirm

   .

Switching between Locations

To switch between locations:

1. Open the Ring app to the main dashboard.

2. Tap your location (▼) at the top of the screen.

3. Select the Location you want to access.

Moving a device to another Location

To move a device to another of your existing Locations:

1. Open the Ring app to the main dashboard.

2. Tap more (•••) on the camera you want to access.

3. Tap your device's Settings.

4. Tap

   General Settings

   .
5. Tap

   Location

   .
6. Tap the Location where you want to assign your device.

Learn how to change Locations for your Ring Alarm.

Deleting a Location

To delete a Location, you must first remove or reassign all Ring devices associated with it.

1. Open the Ring app to the main dashboard.

2. Tap the menu (☰).

3. Tap

   Settings

   .
4. Tap

   Delete a Location

   .
5. Confirm the removal of Location.

Important note: Locations with active Ring subscriptions cannot be deleted. You can update your address if you are moving, or cancel your Ring subscription if you no longer need the service. Be sure to download any videos you want to keep prior to cancelling your plan.