Managing Locations for your Ring Alarm

Locations are a function of the Ring app that allows you to group your Ring devices by their physical location. If, for example, you had a Ring Alarm and a number of Ring cameras at both your home or holiday home, you could group these devices into "Home" and "Holiday Home" Locations. 

That way, when you want to check on the status of a camera or make an adjustment to the Ring Alarm system in your home, you only have to deal with the devices at that Location. 

The remainder of this article will give you instructions on managing your Locations in the Ring app. 

Frequently asked questions about Locations.

Creating Locations

When you set up your Ring Alarm, you'll be taken through the process of creating your first Location, or if you already have existing Locations, you'll be given the option to create a new Location or add the new device to an existing Location. 

Viewing different Locations

To switch between locations, do the following:

1. Tap the name of the current location at the top of the dashboard.
2. Tap the Location you wish to view.

Editing Locations

 To edit the name or street address of a location, do the following:

1. Tap the menu button at the upper-left part of the screen to open the side menu.
2. Tap the ‘Settings’ button.
3. Tap the ‘Location’ button.
4. If you want to change the name, enter the new name in the ‘Location Name’ field.
5. If you want to change the address, tap the address field and follow the in-app instructions to choose a new address.

Deleting Locations

To delete a Location, do the following:

1. Tap the menu button at the upper-left part of the screen to open the side menu.
2. Tap ‘Settings’.
3. Tap the red "Remove Location."
4. Confirm removal of the location.

Note: All devices need to be removed from the location or reassigned to another location before the user can delete the location itself.

Note: You can only delete Locations for Basic Ring subscriptions. If you need to change your subscription's location, we recommend editing your address in the Ring app.

Managing Shared Users for a Location

You can also use your ‘Setting’ controls to provide access to some of your Ring Devices to Shared Users.

To access your User controls in your Location settings, do the following: 

1. Tap the menu button at the upper-left part of the screen to open the side menu.
2. Select and tap the location you wish to edit.
3. Tap the ‘Settings’ button.
4. Tap "Users."

From the list of Users, you can do the following: 

• Add and eliminate specific Shared Users from a location.
• Change a Shared Users' access level
• Select what devices the Shared User has access to.

Changing the Location of your Ring Alarm

When a Ring Alarm is moved from one Location to another, it needs to be removed from the Location associated with the old property and added to the new one. Follow this procedure to move your Ring Alarm system:

• Change your current monitoring status to self-monitoring:

1. Tap the menu button at the upper-left part of the screen to open the side menu.
2. Tap the ‘Settings’ button.
3. Tap the ‘Monitoring’ button under ‘Settings’.
4. Tap Monitoring type.
5. Choose Self Monitoring.

• When you reach the new Location, change your Location’s address

1. Tap the menu button at the upper-left part of the screen to open the side menu.
2. Tap the ‘Settings’ button.
3. Tap the ‘Location’ button.
4. If you want to change the name, enter the new name in the ‘Location Name’ field.
5. If you want to change the address, tap the address field and follow the in-app instructions to choose a new address.

• Once you have moved, change your monitoring status back to Alarm Calls

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  • Tap the menu button at the upper-left part of the screen to open the side menu.
  • Tap the Settings’ button.
  • Tap the Monitoring button under ‘Settings’.
  • Tap Monitoring type.
  • Choose the new type of monitoring you want: 
    • Tap Alarm Calls and confirm that you want to enable it.