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Ring Home Plan Trial

Updating your payment method, billing, and how to subscribe.

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Subscribing Help

The ideal Ring experience with enhanced intelligence and helpful automations.

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Standard Plan

Get the basics with video playback and smart notifications for one camera.

Basic Plan

Get it all with our most advanced video, intelligence, and security features.

Premium Plan

Learn about Ring Home Plans tiered features, with Premium including all Standard and Basic features, and Standard including all Basic features.

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Ring Home Features

Video Storage and other Ring Home account settings.

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Subscription Settings

Get emergency support when you need it most.

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Alarm Professional Monitoring

Learn about Astro, Astro Secure, and Astro for Business.

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Amazon Astro

View regulation, safety and compliance information for all Ring products.

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Safety & Compliance

Learn how to link Ring devices to Amazon Echo, set up the Ring Alexa Skill and more.

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Amazon Alexa

Learn how to view and share safety issues in your neighborhood and more.

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Neighbors App

Learn all about setting up and physically installing your Ring devices.

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Setup & Install

Recharging the battery, hardwiring Ring devices, and troubleshooting power.

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Power & Battery

Learn how to use the Ring app and understand feature settings.

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Ring App

Learn about other leading brand smart devices that work with the Ring app.

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Works With Ring

Learn how to connect your Ring devices to Amazon Key and get your packages delivered inside your home, garage, or business.

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Amazon Key

Learn all about shared network that helps select devices work better at home and beyond the front door.

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Amazon Sidewalk

A part of a Lennar community? Here's all the resources you need.

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Lennar Homebuilders

Get resources on your Ring order, shipping, tracking and return help.

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Shopping, Orders & Shipping

Learn why your account privacy and security are our top priorities.

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Privacy & Security

Learn how to improve the wifi connection for your Ring devices.

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Wifi Help

Get resources to help you manage your Ring account settings, billing and more.

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Account Help

Learn how to secure your business and set up your Ring Business account.

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Ring Business

Learn how Virtual Security Guard works, how to sign up, enroll cameras and more.

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Virtual Security Guard

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Fixing Your Ring Device’s Internet Connection

Checking Your Ring Device's Wifi Signal Strength

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Learn how you can get your sign-in code after a logout from a device you've used in the past 30 days.

Getting Your Sign In Code

Getting Your Verification Code

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Learn how to connect Alexa to your Ring device and use Alexa voice commands to control your Ring.

Connecting Amazon Alexa-Enabled Devices with Ring Devices

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Learn about the Device Health section of the Ring app.

Checking Device Health in the Ring App

Learn how to share limited access to your Ring doorbell, camera, or alarm to a friend or family member. 

Adding and Managing Shared Users

Learn how to control your Ring Video Doorbell and Security Camera with compatible Alexa-enabled devices.

Control Your Ring Doorbell or Security Camera with Alexa

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Learn how to download the Ring app and update your mobile device's version of the Ring app.

Downloading and Updating the Ring App

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Try these troubleshooting tips for your router and internet.

Fixing Inaccessible Recordings by Adjusting Your Router

Learn where to find your wifi network password if you don't know it.

Finding Your Wifi Password

If your Ring device is offline, try these troubleshooting tips and attempt to reconnect in the Ring app.

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Ring Home Plan Trial

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Standard Plan

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Checking Device Health in the Ring App