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Residents and Staff

Visitors and Guests

Property Managers

Find resources below for Property Managers, Residents, Staff and Visitors.

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Amazon Key Access Resources

Get resources to help you manage your Ring account settings, billing and more.

Account Help

Get the basics with video playback and smart notifications for one camera.

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Basic Plan

Learn about Ring Home Plans tiered features, with Premium including all Standard and Basic features, and Standard including all Basic features.

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Ring Home Features

The ideal Ring experience with enhanced intelligence and helpful automations.

Get it all with our most advanced video, intelligence, and security features.

Standard Plan

Premium Plan

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Ring Home Plan Trial

Updating your payment method, billing, and how to subscribe.

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Subscribing Help

Video Storage and other Ring Home account settings.

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Subscription Settings

Get emergency support when you need it most.

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Alarm Professional Monitoring

Learn about Astro, Astro Secure, and Astro for Business.

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Amazon Astro

View regulation, safety and compliance information for all Ring products.

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Safety & Compliance

Learn how to link Ring devices to Amazon Echo, set up the Ring Alexa Skill and more.

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Amazon Alexa

Learn how to view and share safety issues in your neighborhood and more.

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Neighbors App

Learn all about setting up and physically installing your Ring devices.

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Setup & Install

Recharging the battery, hardwiring Ring devices, and troubleshooting power.

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Power & Battery

Learn how to use the Ring app and understand feature settings.

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Ring App

Learn about other leading brand smart devices that work with the Ring app.

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Works With Ring

Learn how to connect your Ring devices to Amazon Key and get your packages delivered inside your home, garage, or business.

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Amazon Key

Learn all about shared network that helps select devices work better at home and beyond the front door.

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Amazon Sidewalk

A part of a Lennar community? Here's all the resources you need.

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Lennar Homebuilders

Get resources on your Ring order, shipping, tracking and return help.

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Shopping, Orders & Shipping

Learn why your account privacy and security are our top priorities.

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Privacy & Security

Learn how to improve the wifi connection for your Ring devices.

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Wifi Help

Learn how to secure your business and set up your Ring Business account.

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Ring Business

Learn how Virtual Security Guard works, how to sign up, enroll cameras and more.

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Virtual Security Guard

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Learn how to connect Alexa to your Ring device and use Alexa voice commands to control your Ring.

Connecting Amazon Alexa-Enabled Devices with Ring Devices

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Learn about the Device Health section of the Ring app.

Checking Device Health in the Ring App

Learn how to share limited access to your Ring doorbell, camera, or alarm with a friend or family member. 

Adding and managing Shared and Guest Users

Learn how to control your Ring doorbell and camera with compatible Alexa-enabled devices.

Control Your Ring Doorbell or Security Camera with Alexa

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Learn how to download the Ring app and update your mobile device's version of the Ring app.

Downloading and updating the Ring app

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Learn how to charge the battery for your Ring Security Cameras check battery percentage in the Ring app.

Charging your Ring security camera batteries

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Ring owner using the Ring app to view a delivery person. 

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Learn how to add Live View widgets to your phone or tablet's home screen.

Using the Ring Live View Widget

With Ring Home, you can unlock extra features for Ring devices like video playback and more.

How to Subscribe to a Ring Home Plan

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A homeowner reviewing a video in the Ring app of a package being delivered at their doorstep.

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Get more information on Ring subscription plans and trials and learn how to subscribe.

Understanding and Comparing Ring Home Plans

Get the FAQs about Ring video doorbells, security cameras, subscriptions, and more all in one convenient place.

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Residents and Staff

Visitors and Guests

Property Managers

Amazon Key Access Resources

Control Your Ring Doorbell or Security Camera with Alexa