Ring Solo
A$4.95/mo, A$49.95/yr
Ring Multi
A$14.95/mo, A$149.95/yr
Advanced recognition to help you know more.
From frequent visitors to unusual activity, Alexa Guard's intelligence helps your eligible cameras understand what they see — so you’ll only know about what's really important.
Ring Protect Plans
Features
Alexa Guard
Add-Ons
Frequently Asked Questions
Am I eligible for a Ring Protect plan?
After you set up your Ring device (doorbell or camera) then you are eligible to purchase a Ring Protect Plan. Before you set up a device, you can review what plan would work best for you. A free 30-day trial of Ring Protect starts immediately when you set up your device, unless you have an existing plan at your location. This way you can use the benefits while you decide what plan is best for you. Multi and AI Pro Plans cover all devices at your home, and Solo covers one device.
I am having trouble subscribing? What do I do?
We are here to help! First, make sure you have set up a device at your location. If you were not the person that set up the device, and you are a shared user on the account, please ask the device owner to login to their account on Ring.com to subscribe. Learn More
Is a Ring Protect Plan required to use my Ring products?
No. Your Ring products provide certain core features such as Live View, Two-Way Talk, Standard Motion Notifications and more without a Ring Protect plan.
Can I try Ring Protect before I subscribe?
Yes. A free 30-day trial of Ring Protect starts when you first set up your Ring doorbell or camera (unless you have an existing plan at your location). If you are activating a device at a location that is already covered by a Multi or AI Pro Plan, your new home device is already covered.
What happens when I add a new Ring device?
With a Ring Protect Multi or AI Pro Plan, all devices at one location are covered automatically. If you're currently on a Solo Plan and want to add more home devices at the same address, you can upgrade to Multi or AI Pro to cover any additional devices and enjoy our most advanced features.
I have one Ring Doorbell or Camera. Which Ring Protect Plan is best for me?
Ring Protect Solo plan will cover you for one single device and you can choose to purchase an Add-On pack for additional features. If you purchase an additional device in the future, we recommend you upgrade to a Ring Multi or AI Pro Plan depending on your preference to cover multiple devices.
I have Ring products at more than one address. Does one Ring Protect Plan cover them all?
No. You'll need to subscribe to a separate Ring Protect Plan for each address you want to cover.
Can I manage my Ring devices from multiple mobile phones or tablets?
Yes. Every Ring device can be monitored and managed in the Ring app by an unlimited number of mobile phones and tablets, as well as by signing in to Ring.com on a computer (certain features may not be available on computer).
Which forms of payment are accepted for Ring Protect Plans?
Ring only accepts digital credit or debit card payments and any other payment methods offered through our website Ring.com. We do not accept any payments in the form of cash, check, or money order. Any such payments sent to our address will be returned to you, and you will be instructed to subscribe and pay for Ring Protect Plans online. Payments that are mailed to Ring may cause a lapse in your plan coverage. If you do not subscribe and pay for a Ring Protect Plan online within your trial period, or prior to the expiration of your existing subscription plan, you will lose your stored video recordings, and they will not be retrievable.
I have a Solo, Multi or AI Pro Plan. How do I redeem my 10% discount?
Simply log in to your account on Ring.com and add eligible Ring products to your cart. The discount will automatically be applied to your order total on Ring.com. Terms and conditions apply. Discount may not be available in certain jurisdictions where devices are not sold on Ring.com.
What are the terms to the 10% discount?
You can receive 10% off select products at Ring.com. Please view our terms and conditions here.
How long do my videos stay in my Ring account?
Your Ring motion event videos are stored in the cloud for up to 180 days for doorbells and home cameras.
Transactions are charged in local currency and processed in the United States of America. Contact your financial institution to check whether international transaction fees may apply.
1Your Ring motion event videos in the cloud are stored temporarily, up to 180 days (depending on user's storage settings). Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting. Ring Protect Plan required.
2Package Alerts (available for select Ring video doorbells) work best with medium-to-large shipping boxes. Envelopes, tubes, small boxes, and food deliveries may not be detected. Make sure you have Motion Detection enabled in the Ring app. Learn more here. Ring Protect Plan required.
3Terms and conditions apply. Discount may not be available in certain jurisdictions where devices are not sold on Ring.com.
424/7 Continuous Recording add-on required. Available with select hardwire, plug-in and POE devices. Limited to 10 devices at one location. Recordings are temporarily stored in the cloud, up to 14 days. This feature is dependent upon network connectivity.
5Ring Protect AI Pro Plan or AI Solo add-on required for AI Video Search. Learn more here.
6Ring Protect AI Pro Plan or AI Solo add-on required for AI Video Description & AI Single Event Alert. Learn more here.