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Access a shared Entrance as an Auto-Verified Guest (for Auto-Verified Guests)
...Guest. Accessing a shared Entrance Tap the Guest Key on your Ring app dashboard to see your shared Entrance(s). Tap the Lock icon next to the Entrance you want to unlock. We recommend that you familiarize yourself with the shared Entrance(s) at the property before using as an Auto-Verified Guest...
Set up Amazon Key Access (for property managers)
...tab. Click Create . Enter a Key name and provide a description for the Key. Select the Entrance(s) you want to be unlocked with this Key. If the property is enabled to allow Users to share access, entrance(s) will be enabled for the residents to share access with their trusted guests. Unselect...
Use Amazon Key Access (for residents and staff)
...If your property has more than one Amazon Key Access enabled Entrance, each Entrance will have its own separate tile. To unlock a specific Entrance, tap the tile. If you don’t see a Lock icon on the dashboard: It may take a few seconds for the Lock icon to appear on your screen after...
Manage Auto-Verified Guest access at your property (for property managers)
...Update . If you want to create an access schedule for the guests for the shared entrances, select the entrance and click Create Schedule. Important note: You can set up to three different schedules per Entrance. Click on Create Schedule every time you want to create a new schedule...
Using Remote Unlock with your Ring Intercom device
...Your setting will save automatically. Note: If your lobby callbox configuration controls the unlock duration of the entrance, the Unlock Duration setting in the Ring app may not work. What to do if the Remote Unlock feature isn't working? Some intercom systems have...
Using Auto-Verified Guest with your Ring Intercom device
...Audio and Ring Intercom Video feature that allows you to create Guest Keys for trusted visitors, so they can unlock your building’s front entrance via their own Ring app. For each Auto-Verified Guest, you can set an access duration and schedule that determines when they can unlock the...
Manage Auto-Verified Guests for Amazon Key Access (for residents and staff)
...control whether they want to enable Auto-Verified Guests to access the property, which Entrances are shareable and access schedules. As an Amazon Key Access user, you can: Select specific entrances to share with each Auto-Verified Guest Determine when Auto-Verified Guests can access the...
Using Ring Intercom with Alexa
...your device during setup (such as "front door," "entrance," or "side door"). Controlling Ring Intercom with your smartwatch Control your building entrance from your smartwatch. Your Ring Intercom works with Alexa-compatible watches and allows you to unlock doors from your wrist...
Troubleshooting your Ring Intercom devices
...the immediate use of the Remote Unlock feature. On ring-to-open systems, the call button for your apartment must be pressed before the building entrance can be unlocked remotely. If you are experiencing this issue, and would like to confirm whether your intercom system has this limitation, check...
Manage your Amazon Key Access alerts
...Key Access devices In the Ring app: Open the Ring app to the main dashboard. Tap the intercom's tile under Devices. Tap any Key Access-enabled Entrance. Toggle on or off Ring Alerts. Can I suppress the ring of my current handset if I have a Ring Intercom? No, Ring Intercom devices are designed to...