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Checking Device Health in the Ring app
...information. You can also use various tools such as Device Health Report and Test Your Wi-Fi to check the status of your Ring device(s) and wifi speed connection. Watch the video guide for checking Device Health How to access Device Health Open the Ring app to the main dashboard...
Checking if your existing doorbell wiring is compatible with Ring Video Doorbells
...You may have several values written on your transformer. To identify the VA (volts multiplied by amps), check the values for V and A. In the photo above, the transformer is labeled 8V and 1.0A. Multiplied together, this is 8VA. This transformer is...
Ring Alarm monitoring services for your location
...Before purchasing a Ring Alarm for your region, you should check whether monitoring services are available in your area. Professional Monitoring Currently, the Ring Alarm Professional Monitoring service is...
Fixing offline devices
...Watch the video guide for troubleshooting wifi for Ring devices Checking if your device is offline There are a few ways to tell if your Ring device is offline: Check the device in the Ring app. You'll see an offline icon over the device's camera tile. Tap the icon...
Using Motion Detection
...is missing motion events or detecting too much motion, you can take steps to improve the accuracy of your motion detection. Check Event History Check Event History to confirm the time of any missed motion events or false motion triggers. If you did not receive an alert, but there is a recording...
Understanding wifi recommendations for Ring devices
...wifi signals and fast internet help your Ring devices and app work better. Checking wifi signal strength The quality of your Ring device's wifi connection is measured with the received signal strength indicator (RSSI). Check your device's wifi signal by following these steps: Open the Ring app to...
Viewing your Event History and Event Summary in the Ring app
...to filter by Device, Event Type, and more. Note: Your Ring app automatically adjusts to match your current time zone while travelling. When checking Event History, you'll see timestamps in your current local time, not your home time zone...
How Ring protects your accounts from a third party (non-Ring) data breach
...people use the same username or email address and password for multiple accounts, so proactively checking these lists of exposed passwords allows us to help protect your Ring account. Ring checks these lists of exposed usernames and passwords when you sign in, create a new password, or change...
Troubleshooting tampered Contact Sensors
...If the sensor is still tampered, it is likely offline. If you have an Outdoor Contact Sensor , check the device to ensure that it hasn’t fallen off of your outdoor gate or shed due to inclement weather. For more troubleshooting, proceed to the...
My Dashboard for Ring Business
...safer. With the Dashboard, you can: Monitor Alarm Modes : View and change the security mode at each location using the Locations Overview. Check Cameras at a Glance : Use Camera Collections to group and view Live Feeds across multiple locations. Track Device Health : Get alerts for low...