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Safety and compliance information for Ring Range Extender (1st Generation)
...100 - 240V~50/60Hz 30mA Maximum Power Consumption in Networked Standby*: 1.5W Temperature Rating: 0°C - 40°C* Ring Range Extender automatically enters “Networked Standby” immediately after active communication is completed. Declaration of Conformity Hereby, Ring LLC, declares that the radio...
Troubleshooting battery performance
...wifi. Even if your battery is charged, your doorbell or camera won’t work unless it’s connected to wifi. Tap “reconnect your Wifi Network” and enter your wifi password to reconnect...
Ring Alarm Motion Detector settings
...Tap the Motion Detector you want to test. Tap Test Motion and follow the prompts in the Ring app. When you begin the Motion Detector test, it will enter a 15-minute test mode, which sends motion alerts more quickly...
Installing Hardwired Kit for Outdoor Cam Pro and Spotlight Cam Pro (2nd Gen)
...of torque force) 10. Apply a weatherproof silicone caulk or sealant around the outside where the wired mount and wall meet to prevent water from entering the junction box. 11. Apply cosmetic screw plugs...
Troubleshooting tampered Contact Sensors
...Installed on windows and doors, Contact Sensors monitor when someone enters the home or opens a window. If the Contact Sensor is triggered, the alarm will siren, a notification will be sent to you via the Ring app, or both...
Installing and using Ring Alarm Glass Break Sensor
...2. Select add manually and enter the 5-digit DSK pin found on the package of the Ring Alarm Glass Break Sensor or the 5-digit DSK pin found under the QR code on the device...
Understanding Outdoor Cam and Stick Up Cam light patterns
...is successful Blue light is solid for five seconds. Setup failed The camera could not connect to the home wifi network due to wifi password being entered incorrectly. Red light is turning on and off. Setup failed The camera could not connect to the home wifi network. Common causes include distance...
Ring Alarm Base Station setup troubleshooting
...try again. "Connection Error" Your Base Station can’t connect to the Wi-Fi router. This may be due to a poor Wi-Fi connection, or because you entered the wrong Wi-Fi network password. Check that your Base Station location has a strong Wi-Fi signal, and then tap the Try Again button to retry the...
Ring devices and extreme temperatures
...charge. Hot weather Extreme temperatures and other conditions can cause your Ring video doorbell or security camera to overheat. Some devices will enter Device Cooldown to help keep your device safe, which will limit features and temporarily reduce video quality. If the temperature continues to...
Installing Spotlight Cam Pro (2nd Gen) PoE
...1. Use a coin to unscrew a cap from the side or back of the junction box for the Ethernet cable, depending on where the Ethernet cable enters the junction box. 2...