Search Results
Showing results for check
Understanding your billing and order history
...in your billing history as a PDF, select View Invoice . Unexpected charges in your billing history If you see unexpected charges on your account, check your subscription renewal dates and confirm how many subscriptions you have. Log in to your Ring account . On a computer: Select Plan . On a...
Using the Ring app: features and functions
...first open the app after a new feature release. Note: To stop New Features notifications, tap What's New and then tap Mark as Seen (icon with a check mark in it on the top right). Learn more about What's New. Edit : Manage the order in which your shortcuts appear on your Dashboard...
Accessing and controlling devices in the Ring app
...are split into two sections on the main screen of the Ring app: Video Doorbells and Security Cameras: Quickly see a preview of what’s happening, check connection status, and access quick settings for your Ring Video Doorbells and Security Cameras...
Manage your Amazon Key Access alerts
...phone is not on silent mode, and the volume is turned up. Confirm that notifications for the Ring app are enabled in your mobile phone’s settings. Check your Ring app's alert tones: Tap any Key Access-enabled Entrance . Tap Alert Settings . Select App Alert Tones . Ensure both Ring Sounds and...
Getting started with your Ring Alarm system
...placing your Contact Sensors and Motion Detectors around your home The correct placement of these sensors is critical in protecting your home. Check out the following articles to get advice on the correct placement of Contact Sensors and Motion Detectors: Set up and manage your Alarm devices in...
Troubleshooting Ring Outdoor Siren
...tampered Outdoor Siren If the Ring app shows your Outdoor Siren is tampered, it means it is not secured tightly or is not mounted correctly. Check the following: Tighten the tamper arm screw on the Outdoor Siren mounting bracket so that it makes contact with the mounting surface...
Ring AI Video Descriptions and Single Event Alert (beta)
...Tap AI Single Event Alerts. Important note: Expect a brief delay in notifications when using AI Single Event Alert. The system needs extra time to check for similar events, but this helps reduce notification clutter. When your Ring device detects motion or someone rings your doorbell, you'll get a...
Installing your Door View Cam
...app . 2. Clean up any paint. If your peephole was painted over, you may have to remove the excess in order to unscrew it (if not, skip ahead). Check for paint on or around your peephole, both indoors and outdoors. Use the toothed edge of the included tool to carefully remove paint covering the...
Using video end-to-end encryption (E2EE)
...End-to-End Encryption. Select Enable End-to-End Encryption. Tap Set up End-To-End Encryption. Save the generated passphrase in a secure place, and check the box at the bottom of the screen to confirm. Note: If you lose your smartphone or tablet or get a new one, you can use the passphrase to set...
Installing your Indoor Cam (1st Gen)
...it to the wall. Plug it in Once secure, plug the power cord into your Indoor Cam, then plug the adapter into a power socket. Adjust the view Now check out the live video in the Ring app to make sure you have the view you want. Indoor Cam rotates on its base, so adjust the view as needed...