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What to do if your Ring and Alexa features stop working
...will ask you to sign in to your Ring account. Make sure you have your password handy. If you don’t know your Ring password, you can learn how to reset it here. Once you enter your Ring account information your Ring Skill will be linked to Alexa again and you’ll be asked to discover devices. Tap...
Fixing offline Ring Alarm or Z-Wave devices
...release the reset pinhole on the back of the device using a paper clip or pin to reboot it. Do NOT hold the pinhole button , or it will factory reset the Alarm Base Station and require you to set up the Base Station and all accessories again. If all other steps fail, you can unregister your Base...
Advanced audio settings for Ring Intercom devices
...Tap Device Settings . Tap Audio Settings . Important note: If you want to revert your Audio Settings to the default settings, tap Reset to default . After you reset your settings to default, it is not possible to return to your previously customised settings. Fixing audio issues You can fix...
Installing and using Ring Alarm Contact Sensor
...time. 1255 (0xFF)10 (0x0A)255 (0xFF) Configuration The sensor has seven supported configuration parameters. Ring Contact Sensor – Reset Factory Reset Instructions 1. If not already done, remove the device from its mounting bracket. 2. On the back of the device, using a paperclip (or similar...
Using light settings for Ring Security Cameras
...re having issues with your Security Camera lights, you might need to adjust your settings in the Ring app or reset the device. Flickering lights If the lights are flickering, try resetting or power cycling your device. If the issue continues, check your power source. Lights turning on and off...
Managing your Ring account and privacy settings
...your password with anyone. No Ring employee, customer support associate, or Community manager will ever ask you for your password. Learn how to reset your password Updating your payment method on Ring.com You can update your payment method for your Ring subscription plan only at Ring.com. Learn...
Understanding light patterns for Panic Button (2nd Gen)
...flashing quickly for 10 seconds, followed by red circle light on for three seconds: Factory reset Panic Button (2nd Gen) has completed a factory reset...
Ring Alarm Base Station setup troubleshooting
...your account, you’ll need to contact Ring Alarm Support in order to have an Alarm expert help you with this step. Note: Do not attempt to factory reset your Ring Alarm Base Station without guidance and support from Ring Customer Support...
Troubleshooting Ring Alarm device setup
...source. Check that the batteries are inserted in the correct direction. Make sure the power source is compatible with your Alarm device. Factory reset the Alarm device . Scanning the QR code If the QR code is not scanning, make sure you have enough lighting and the QR code is in focus. Tap Not...
Adjusting your video storage time
...time, the new setting will only apply to videos captured after the setting has been changed in the Ring app or on Ring.com. If a Ring device is reset or replaced, storage time reverts back to 30 days. New devices with a Ring subscription or trial will default to 30 days. Devices that are set up...