Adjusting your video storage time

Ring subscription plans1 and trials2 allow you to store videos in your Ring account. Storage time for each device you have will need to be set individually.

Video storage time options

  • 1 day
  • 3 days
  • 7 days
  • 14 days
  • 21 days
  • 30 days (default)
  • 60 days
  • 90 days
  • 120 days
  • 180 days

To keep important videos beyond 180 days, download them to your PC or mobile device. 

Learn how to download or save videos.

How to change video storage time

In the Ring app:

  1. Tap on the menu icon (three horizontal lines) in the top left corner of the
    Dashboard
    screen.
  2. Tap on
    Control Centre.
  3. Tap on
    Video and Snapshot Storage
    .
  4. Tap
    Video and Snapshot Storage Time
    .
  5. Tap
    Edit
    next to a Video Doorbell or Security Camera.
  6. Select an option and tap
    Save
    .

From a computer or laptop:

Go to Ring.com and login with the same email address and password that you use for the Ring app.

  1. Click on
    Account
    on the top right.
  2. Click on
    Control Centre
    in the dropdown menu.
  3. Click on
    Video and Snapshot Storage
    .
  4. Click
    Video and Snapshot Storage Time
    .
  5. Click
    Edit
    next to a Video Doorbell or Security Camera.
  6. Select an option and click
    Save
    .

From Ring.com on a mobile device:

Go to Ring.com and login with the same email address and password that you use for the Ring app.

  1. Tap on the menu icon (☰) in the top left corner of the
    Dashboard
    .
  2. Tap
    Control Centre
    .
  3. Tap
    Video and Snapshot Storage
    .
  4. Tap
    Video and Snapshot Storage Time
    .
  5. Tap
    Edit
    next to a Video Doorbell or Security Camera.
  6. Select an option and tap
    Save
    .

Tips on video storage time

  • Adjusting video storage time requires an active subscription plan. This includes trial versions, although you will need to subscribe to a plan to keep videos in the cloud beyond your trial.
  • If you change the video storage time, the new setting will only apply to videos captured after the setting has been changed in the Ring app or on Ring.com.
  • If a Ring device is reset or replaced, storage time reverts back to 30 days.
  • New devices with a Ring subscription or trial will default to 30 days.
  • Devices that are set up with a new owner will default to 30 days.
  • If a Ring subscription plan is cancelled and later reinstated, the device will keep the selected storage time.
  • Videos will be permanently lost if they are deleted, if your plan subscription lapses or if the video storage time expires. To keep your videos, download them.
  • You can share videos by accessing your Ring.com account from a browser or from the Ring app,
     

Videos shared to other platforms

Videos shared to other platforms via a Share Link may still exist through that share link even if the video event has been deleted from the Ring app. Learn more about Shared Video Management.

¹
Your Ring motion event videos in the cloud are stored temporarily, up to 180 days. Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting. Check Ring Subscription Plans for more information.
²
To keep videos beyond your trial, subscribe to Ring Home which allows videos to be stored in the cloud temporarily, up to 180 days. Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting. ​
Last updated 1 month ago