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Understanding Alarm Calls (formerly Assisted Monitoring)
...security. When Ring Alarm Base Station detects an issue, it will send notifications to your phone and / or email address (if you’ve enabled email notifications). If you have set up shared users in your Ring app, they’ll also receive notifications to their mobile device. Self-monitored users...
Payment method FAQ
...and theft protection applies. Will I receive an invoice for my Ring product? After you place your order, we will send you a purchase confirmation email. You can log into your Ring account to view your order history and from there view a printable invoice. Once your order has been paid and shipped...
Fixing offline devices
...in the Ring app. This will show the current status of your device. Check for notifications. You may receive a push notification, text message or email alerting you that your device is offline. Reconnecting your device If your device is offline, try these steps to reconnect it: Open the Ring app...
Shared Users and Alexa
...name. How to add a Shared User In the Ring app: Tap menu (☰) Tap Devices Tap a device Tap Device Settings Tap Shared Users Tap Add User Enter the email address of the person you want to add as a Shared User. Select the devices you want to share with this person. Tap Send Invite. Note : Shared...
All Locations Dashboard
...Permissions Management feature . Tap Settings . Tap User Permissions . Tap Add a User under All Locations shortcut section. Enter the name and email address of the person you're inviting. Select which locations they can access. Follow prompts to assign the appropriate role (Advanced, Standard...
Troubleshooting account verification when signing in to Ring
...to the Customer Support associate. This code will allow your Customer Support associate temporary access to your account information like your email address, location, and device MAC ID to help resolve your issue...
Ring Alarm (2nd Generation) Installation Guide
...Managing alerts Your Ring Alarm can send notifications to your phone and email when the Alarm begins to sound, when a device has a low battery, and for a variety of other events. To adjust your alerts, open the side menu, tap...
Ring Video Doorbell and Security Camera FAQ
...Will I be notified when the battery in my Ring device is running low? Yes. You'll receive email reminders when your battery runs low. The Ring app also features a low-battery warning, as well as a battery level indicator that you can check at...
Ring device manuals
...Shared Users To give others, such as family or friends access to your Ring Doorbell, select Shared Users in the Ring app, and enter their email(s). Shared users can answer live events and view recordings. Motion Detection To enable and customise motion detection, select Motion Settings in...