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Set up Amazon Key Access (for residents and staff)
...address you provided to your property manager/HOA. If that email address is not associated with a Ring account: Ask your property manager/HOA to delete that email address and add the one associated with your existing Ring account , or Create a...
Subscribe to and manage a Ring plan
...how to cancel your Ring subscription . Subscribe before your free trial of Ring Protect ends When the trial period ends, your videos will be deleted unless you’re already subscribed to a Ring plan for that location. Transferring a subscription from one device to another If you have a Ring...
Ring subscription trial information
...use all trial features but cannot change account settings. Keeping videos from your Ring Protect trial Your recorded videos will be immediately deleted when your trial ends. To keep them: Subscribe to a plan before your trial ends. Download your videos before your trial ends...
Setting up two-step verification for Ring
...Note: You can only use the enrolled device to sign in. If you get a new device, you must delete the authenticator app from the old device before setting it up on the new one. To download an authenticator app: Use your preferred authenticator...
Adjusting your video storage time
...to other platforms Videos shared to other platforms via a Share Link may still exist through that share link even if the video event has been deleted from the Ring app. Learn more about Shared Video Management...
Using Motion Detection
...Learn more about Mode Settings . Delete any Motion Schedules that you have set up. Learn how to manage Motion Schedules . Check for privacy zones Make sure privacy zones are not blocking...
Payment method FAQ
...of payments do you accept for Ring subscription plans? Credit card Debit card Apple Pay Google Pay Find out more here about adding, editing or deleting a payment method in the Ring app. Is there a warranty on Ring products? Yes. A limited warranty on parts and theft protection applies. Will I...
Ring device manuals
...the Ring app according to these instructions: iOS Devices: 1. Go to Settings > General > Storage and iCloud Usage > Manage Storage > Ring and tap Delete App. 2. Restart your device. 3. Reinstall the Ring app from the App Store. When prompted to allow microphone access, tap Allow. 4. When prompted...
Connecting external lights to your Spotlight Cam Mount
...If you've already set up your Spotlight Cam device as a Spotlight Cam Wired, you will need to delete your existing Spotlight Cam Wired from the Ring app and begin the setup process again: Open the Ring app to the main dashboard. Tap Set Up a...
Using the Ring app: features and functions
...Modes and Automations, Shortcuts, Alert Settings and User Permissions. Go to Location Details to update your location name and address or to delete a Location. Ring Plan : Ring plans are an optional subscription service. Learn more about Ring subscriptions . Set Up a Device : This option lets...