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Fixing offline devices
...enough where you put the device. Then make sure your internet is fast enough by testing your internet speed online. Learn more about signal strength, internet speed requirements, and performing speed tests. Set up your Ring device to another network, such as a guest network or using a 2.4 GHz...
Understanding router security settings
...article, try these troubleshooting steps: Fixing video and audio issues Fixing offline devices Fixing setup issues More tips for improving signal strength Move your Ring device closer to your router. Add a Chime Pro to your network. Consider an eero mesh network as a replacement for your existing...
Chime and Chime Pro setup guide
...the network, then complete setup. Using Chime Pro as a wifi extender Connect your Ring device(s) to the Chime Pro network to improve wifi signal strength. You can select which Ring devices you want to connect to Chime Pro during the setup process or from the device’s settings in the Ring app...
Troubleshooting your Ring Alarm Panic Button
...Button and the Base Station. The Range Extender helps extend and expand the Base Station’s Z-Wave network, allowing for greater range and signal strength for all compatible devices at your location. Open the cover (see photo below) and briefly press the button on the front of the device (do not...
Updating the firmware on your Ring Video Doorbell 3 and 3 Plus
...update can be completed. For hardwired devices, the device must be powered to take a firmware update. Firmware updates rely on good signal strength between your device and the wifi router, Firmware updates may take longer or fail if there is weak signal to devices in your system...
Updating the firmware on your Ring Video Doorbell 3
...update can be completed. For hardwired devices, the device must be powered to take a firmware update. Firmware updates rely on good signal strength between your device and the wifi router, Firmware updates may take longer or fail if there is weak signal to devices in your system...
Troubleshooting your Ring Alarm Glass Break Sensor
...Take the Glass Break Sensor back to its mounting location and check to make sure there isn't an alert on your device dashboard about poor signal strength. If there is, reinstall the Glass Break Sensor and check that the tamper status has cleared. If device still does not communicate successfully...
24/7 Recording
...a stable internet connection as it records, uploads and saves continuous video to your Ring account. Learn more about how you can improve signal strength and test your wifi connection . Adjust your Motion Settings. If you’re seeing inconsistent activity or some Motion Events are not highlighted on...