Installing your Ring Video Doorbell (2nd Generation) without an existing doorbell

Follow these steps to install your Ring Video Doorbell (2nd Generation) without an existing doorbell system.

You should set up your Ring Video Doorbell in the Ring app before mounting it to your home.

For safety and compliance information for this product, click here.

View/download PDF manual (English, Français, Deutsch, Italiano, Español, Nederlands, Svenska, Dansk, Suomi, Norsk, العربية)

Included installation hardware

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1. Charge the built-in battery

  • Fully charge the built-in battery by plugging it into a USB power source using the provided orange cable.
  • When only one of the two LEDs on the battery is lit, the battery is fully charged. 

Click here for more information on charging your Ring battery.

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2. Set up your Ring Doorbell near your wifi router

In the Ring app, select Set Up a Device and follow the in-app instructions.

3. Try it out

After setup, push the button on the front of your Ring Doorbell to see video from the camera in the Ring app.

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If you have problems with video quality after installation, you may need to move your router closer to your door, or add a Ring Chime Pro. Learn more at ring.com/chime-pro.

4. Install your Ring Video Doorbell (2nd Generation) 

For the best results, mount it around 1.2 metres above the ground.

If you're connecting to existing doorbell wiring that's higher than four feet and want to angle your Ring Doorbell down for a better view, you can purchase a Wedge Kit online at ring.com/accessories.

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5. Mark the screw holes

Use the bracket as a template to mark the four corner holes.

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6. Optional: Install the wall anchors (only when mounting on brick, concrete or stucco)

  • If installing on stucco, brick, or concrete, use a 6mm drill bit in a power drill to drill holes at the positions you marked.
  • Insert the included plastic anchors into the holes. You may need to use a hammer to get the anchors in.
  • If you’re installing on wood, skip this step.
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7. Install the mounting bracket

Using a Philips head screwdriver, drive the mounting screws from Bag A into your wall (or into the anchors, if installed) until they are flush with the mounting bracket.

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8. Attach your Ring Video Doorbell to the mounting bracket

Hook the slot on the rear of your Ring Video Doorbell onto the tab near the top of the mounting bracket.

Then, let the doorbell pivot down to sit flush on its bracket.

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9. Secure your doorbell

CAUTION! If you use the wrong screws to secure your Video Doorbell, you could damage the battery during installation, create a fire hazard, and be seriously injured.

DO NOT USE any other screw other than the included short security screws when securing your Ring doorbell to the bracket. Use the star-shaped end of the included screwdriver to insert and tighten two of the security screws from bag B into the bottom of your Ring doorbell.

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Last updated 5 months ago