Ring Video Doorbell Pro 2 Information

Ring Video Doorbell Pro 2 is Ring's premium doorbell with advanced features. Video Doorbell Pro 2 offers 3D Motion Detection, enhanced Head-to-Toe HD+ Video, Audio+ and Bird's Eye View.

This article will cover commonly asked questions about Ring Video Doorbell Pro 2.

What is Ring Video Doorbell Pro 2?

Ring Video Doorbell Pro 2 is a wired video doorbell that offers enhanced Head-to-Toe HD+ Video and other features such as 3D Motion Detection, Audio+, and Bird's Eye View. With Ring’s premium Video Doorbell Pro 2, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device.

With Video Doorbell Pro 2, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere.

What are the features of Ring Video Doorbell Pro 2?

  • Enhanced Head-to-Toe HD+ Video
  • 3D Motion Detection
  • Audio+
  • Live View
  • Works with Alexa
  • Bird's Eye View
  • 2.4 GHz or 5.0 GHz connectivity
  • Privacy Zones
  • Advanced Pre-Roll
  • 1-year warranty on parts, lifetime theft protection
  • Works with iOS and Android
  • Wifi connected

Does Ring Video Doorbell Pro 2 work with other Ring devices?

Yes. Ring Video Doorbell Pro 2 works with any other device created by Ring and can perform all the functions expected of a video doorbell in a security system.

Does Ring Video Doorbell Pro 2 work with Alexa?

Yes. Ring Video Doorbell Pro 2 is completely compatible with Echo devices.

Learn more about using Ring devices with Alexa.

What is 3D Motion Detection?

3D Motion Detection uses radar technology to precisely identify where and when a motion event begins. The radar sensor measures the distance and angle of objects in front of the camera, allowing for more specific motion detection alerts.

Learn more about 3D Motion Detection.

What is Bird's Eye View?

Bird's Eye View provides an aerial map view of motion events in front of your doorbell and clearly shows the path that visitors take when visiting your property.

Learn more about Bird's Eye View.

Product specs

What comes in the box?

  • Video Doorbell Pro 2
  • Plug-In Adapter (2nd Generation)
  • Satin Nickel faceplate. 
  • Corner Kit
  • Installation tools and screws
  • Quick Start Guide
  • Security sticker

Note: Tools needed for installation (not included):

  • 6mm masonry drill bit (optional)
  • PH2 Phillips screwdriver

What's the difference between Ring Video Doorbell Pro and Ring Video Doorbell Pro 2?

Ring Video Doorbell Pro
Ring Video Doorbell Pro 2
Size
11.4cm x 4.6cm x 2cm
11.4cm x 4.9cm x 2.2 cm
Features
Two-Way Talk, Live View, Motion Alerts
Two-Way Talk, Live View, Motion Alerts
Power options
For your safety, only use an existing doorbell transformer within the range specified below or compatible Ring accessories to power your device.
For connecting to an existing doorbell system:
- Hardwired transformer (16 to 24 VAC, 50/60Hz, 10VA to 40VA)
Compatible
Ring accessories:
- DIN Rail Transformer (24Vdc, 420mA)
- Plug-In Adapter (24Vdc, 500mA)
Using incompatible power sources can damage your device and cause electric shock.
For your safety, only use an existing doorbell transformer within the range specified below or compatible Ring accessories to power your device.
For connecting to an existing doorbell system:
- Hardwired transformer (16 to 24 VAC, 50/60Hz, 10VA to 40VA)
Compatible
Ring accessories:
- DIN Rail Transformer (24Vdc, 420mA)
- Plug-In Adapter (24Vdc, 500mA)
Using incompatible power sources can damage your device and cause electric shock.
Faceplates
One faceplate
One faceplate
Wifi connectivity
802.11 a/b/g/n 2.4 & 5GHz
802.11 a/b/g/n/ac 2.4 & 5GHz
Video resolution
1080p HD
1536p HD
Field of view
160 degrees horizontal, 90 degrees vertical
150 degree horizontal, 150 degrees vertical
Aspect ratio
16:9
1:1
Colour night vision
Yes
Yes
Colour Pre-Roll
Yes (with Ring Protect plan)
Yes (with Ring Protect plan)
Motion detection
PIR Sensor
Radar
3D motion detection
No
Yes
Bird's Eye View
No
Yes
Motion zones
Customisable Motion Zones
Customisable Motion Zones, distance thresholds

Compatibility & usage

Is Ring Video Doorbell Pro 2 usable with the Wedge Kits and Corner Kits from earlier generations of the Ring Video Doorbell?

No. Only the Wedge Kit and Corner Kit specifically for Video Doorbell Pro 2 are compatible. 

Is Ring Video Doorbell Pro 2 water-resistant?

Yes. Ring Video Doorbell Pro 2 is water-resistant.

Can Ring Video Doorbell Pro 2 withstand hot or cold temperatures?

Ring Video Doorbell Pro 2 is rated for temperatures ranging from -20 degrees C to 48 degrees C.

Internet requirements 

What wifi networks is Ring Video Doorbell Pro 2 compatible with?

Ring Video Doorbell Pro 2 is compatible with b/g/n/ac wifi networks operating on 2.4 GHz or 5 GHz frequencies.

What is the recommended internet speed for Ring Video Doorbell Pro 2?

2 Mbps.

Data usage and recording plans

Does Ring Video Doorbell Pro 2 use data all the time or just when it's activated?

Ring Video Doorbell Pro 2 uses a wifi connection. The Ring app will only use cellular data when you answer an event or access a recording or Live View while not connected to wifi.

Does Ring Video Doorbell Pro 2 keep footage for later review?

It can, however, this requires a subscription to Ring Protect plan, an optional service that allows you to view, save, and share video.

Click here for more information about the Ring Protect plan.

Installation

I have an unusually shaped front garden. How do I aim Ring Video Doorbell Pro 2 in a direction other than straight ahead?

Ring Video Doorbell Pro 2 can be adjusted to point in directions other than straight forward with a wedge or corner kit. 

There are several types of screws that came with my Ring Video Doorbell Pro 2. What is each screw used for?

In the product packaging, there are long mounting screws and security screws. The mounting screws are used to affix the mounting bracket to your door or wall. Once the device is installed, use the star-shaped end of the screwdriver bit to tighten the security screws into the bottom of Ring Video Doorbell Pro 2 faceplate to help deter theft.

rvd-2nd-gen-sec-screw-comp.jpg

Note: For your safety, use only the short security screws under the faceplate. Using any other type of screw could damage the battery and create a potential fire hazard.

Purchases, refunds and warranties

Where can I order Ring Video Doorbell Pro 2?

Ring Video Doorbell Pro 2 is available on Ring.com and at many retailers.

Does Ring Video Doorbell Pro 2 have a warranty?

Yes, a 1-year limited warranty and lifetime theft protection.

What is Ring's refund policy?

You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

Last updated 3 months ago