Update the payment method for your Ring subscription

Add, change, or remove payment information for a subscription plan by signing in to Ring.com. Payments cannot be updated in the Ring app.

Things to know

• A Ring account might only have one subscription payment method on file.
• If you have a valid payment method on file, all subscriptions will be charged to that payment method.
• Adding a new payment method doesn’t subscribe you to a plan.

  Need help subscribing?
• Only the account owner can update or remove a payment method on Ring.com.
• You can pay for your subscription plans with any debit or credit card. Ring does not support the use of gift cards for subscription purchases.

  View accepted payment methods

  .
• You can also pay with the use SEPA (Single Euro Payments Area) which allows secure bank transfers in euros between European accounts.

  Learn more about SEPA payments for Ring plans

  .

Add a new payment method on Ring.com

1. Sign in to your account on Ring.com

   .
2. Tap

   Account,

   then

   Control Centre.
3. Tap

   Account Management

   .
4. Scroll down to Payment Method and tap

   Add New

   .
5. If necessary, select your country or region and verify or update your address.
6. Enter your payment information and tap

   Save

   .

Update your payment method on Ring.com

1. Sign in to your account on Ring.com

   .
2. Click

   Account

   , then

   Control Centre.
3. Click

   Account Management

   .
4. Scroll down to Payment Method and click

   Manage

   .
5. Click

   Add New

   to replace your payment method.
   • Credit Card Payment:

     Fill in the required fields for the Card number, expiry date, and security code, then complete the authorisation through your online banking service.
   • SEPA Direct Debit:

     Enter your IBAN (International Bank Account Number), provide your email address for payment notifications, then complete authorisation through your online banking service.
   • Payment authorisations might show an amount of 0€. This is only to validate your credit card and does not represent an actual charge or payment amount.
6. Select

   Change For All Plans

   .
   • If you leave this page before saving your new credit card information, your payment method will be deleted. A missing payment method may cause your subscription to expire, and all your recorded videos to be permanently deleted.
7. Enter your payment information and tap

   Save

   .

A green confirmation banner at the top of the page will appear with new payment details or the SEPA mandate number. You will also receive a confirmation email in your inbox.

Get help with other billing issues

• Cancel your Ring subscription
• View billing history