Setting up your Ring Door View Cam in the Ring app

Setting up your Ring Door View Cam in the Ring app is a simple process. Scroll down for a step-by-step guide.

1. Download the Ring app

To download the Ring app:

  • On your mobile device, go to the
    (for iOS devices) or the
    (for Android devices)
  • Download and install the Ring app on your mobile device

Or visit ring.com/app on your mobile device.

2. Create or log in to your account

If this is your first Ring product, you will be asked to set up an account.

To set up an account:

  • Open the Ring app.
  • Select “Create Account.”
  • Follow the in-app instructions to create a new account.

If you already have another Ring device installed, simply open the Ring app.

3. Tap “Set Up a Device”

Tap Set Up a Device, then select Doorbells.

4. Scan the QR code or MAC ID barcode on your Ring device

You can scan the QR code on your Ring device or product packaging via the Ring app:

  1. Tap
    I’m Ready to Scan
  2. Point your smartphone camera at the QR code on your Ring device or product packaging
  3. Centre the code in the camera's view in the bottom half of the screen
  4. When the code is recognised, you will see a green square and a pop-up with your device image

If you experience issues when scanning the QR code:

  • Move your camera closer or further from the QR code to help it focus
  • Once your camera finds focus, hold it steady for a few seconds
  • If your camera won’t focus, clean your camera lens, move to a well-lit area, and try again

If you continue to experience issues:

  1. Tap
    Other Options
    below the scanner
  2. Tap
    Can’t Scan the QR code
  3. Tap
    Enter code manually
    (this corresponds to PIN code digits underneath the QR code)
  4. Find your device in the list
  5. Enter your five digit PIN which can be found below the QR code

5. Specify your location

If this is your first time setting up a Ring device, you will receive a request from your phone informing you that the Ring app wishes to use your phone’s location services to pinpoint your location. Allowing the app to do so will assist with inputting your address.

Enter your address information into the app, then confirm it.

If you have established a location previously, you can select it from the list of your locations.

Click here to learn more about Ring devices and why your address is needed.

6. Name your device

Select a specific name for your Ring Door View Cam to distinguish it from other Ring devices on your account. You can choose one of the default names that are suggested, or you can enter your own by selecting “Custom…” at the bottom of the list.

7. Put your Door View Cam into setup mode

Press and release the button on the indoor portion of your Ring Door View Cam. Then tap the “Continue” button in your Ring app.

8. Connect to your Ring device

iOS: Tap “Join” when the Ring app asks to join the Ring Wi-Fi network.

Android: Your device should automatically connect to the Ring Wi-Fi network.

If your device does not automatically connect to the Ring Wi-Fi network, or if you chose to continue without scanning in step four, please follow the steps below:

  • Press the home button on your phone to leave the Ring app.
  • Navigate to the “Settings” app, then tap “Wi-Fi.”
  • On Android, you may need to navigate to “Connection” then “Wi-Fi.”
  • Select the Ring Wi-Fi network from the list of available networks. The network will appear as either:
  • “Ring-” followed by the last six digits of the MAC ID.
  • “Ring Setup” followed by the last two digits of the MAC ID.
  • Once connected, close your “Settings” app and return to the Ring app.

9. Connect your Ring Door View Cam to your wifi

Be sure you’re near your router and have your wifi password ready.

  • Select your wifi network
  • If you have more than one wifi network, select the network closest to where you will be installing your Ring Door View Cam.
  • Enter your wifi password and press “Continue.”

Note: After connecting to your wifi network, the LED lights may flash on your Ring Door View Cam while it updates its internal software. Once the update is complete you can continue the setup. Please do not attempt to ring the Door View Cam at this time, as it will further delay the update.

10. Test your device

Once your Ring Door View Cam has completed its update and setup, push the front button to complete a test call. This will ensure your Door View Cam is ready to function.

Click here for information on installing your Door View Cam.

Last updated 3 months ago
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