Important information on upgrading from Ring Video Doorbell 2 to Ring Video Doorbell 3 Plus

If you are upgrading your Ring Video Doorbell 2 to the Ring Video Doorbell 3 Plus, there's some important information you should be aware of. 

When connected to a digital doorbell, the Ring Video Doorbell 2 comes with a diode that must be installed when connecting the Ring Video Doorbell 2 with the doorbell. The Ring Video Doorbell 3 Plus has this diode included inside the product itself and does not need an external diode installed. 

If you are upgrading from a Ring Video Doorbell 2 to a Ring Video Doorbell 3 Plus, please make sure to remove the diode from the wiring when you install the Ring Video Doorbell 3 Plus. Leaving the diode in may cause your new doorbell to behave erratically.

You should also remove any existing resistors when upgrading. Resistors are not needed when hardwiring a Ring Video Doorbell 3 Plus.