Amazon Key Access Resources
Find resources below for Property Managers, Residents, Staff and Visitors.
Property Managers
Set up Amazon Key Access (for property managers)
As a property manager, learn how to set up Amazon Key Access Control System at your property in the Amazon Key Property Management Portal.
Manage Auto-Verified Guest access at your property (for Property Managers)
Control guest access for Amazon Key Access users at your property.
Amazon Key Access troubleshooting for property managers
Residents and Staff
Show More
Upgrade your Virtual Key to Virtual Intercom (for residents and staff)
Use your Amazon Key Access Control System as a Virtual Intercom so your visitors can contact you and you can buzz them in from anywhere.
Manage your Amazon Key Access alerts (for residents and staff)
Amazon Key Access troubleshooting for residents
If you are experiencing issues with receiving notification for your Amazon Key Access panel or the Amazon Key Access service, use the following troubleshooting steps to try to resolve your issue.
Use Amazon Key Access (for residents and staff)
Learn how to use your Amazon Key Access to let yourself and your visitors into your property, view your access history and remove yourself from Amazon Key Access.
Manage Auto-Verified Guests for Amazon Key Access (for residents and staff)
Add or remove Amazon Key Access guest access permissions.
Visitors and Guests
Access a shared Entrance as an Auto-Verified Guest (for Auto-Verified Guests)
If you have been added as an Auto-Verified Guest by an Amazon Key Access User, accept the invitation sent to your email by following these steps.
Request access with Amazon Key Access (for visitors)
Use your mobile device to view the directory, make a call, and request access.