Manage Auto-Verified Guest access at your property (for Property Managers)

Ring In's Auto-Verified Guest feature allows residents to grant scheduled access to trusted visitors via Ring In through the Ring app. They can add their trusted guests and set specific schedules for when they can enter your property. Auto-Verified Guests can then access your property via their Ring app. To ensure security, Auto-Verified Guests must tap on the Ring In panel to verify their identity and start using Ring In. Once verified, they can unlock Ring In entrances directly from their Ring app. If an Auto-Verified Guest does not use Ring In for more than four days, they will need to re-verify their identity. Note: The Auto-Verified Guest feature is only available for properties that have at least one Ring In panel (Virtual Intercom) installed. If your property only has Ring In Virtual Key, residents cannot use this feature. As a Property Manager, you can:

• Control whether residents can share access with Auto-Verified Guests
• Set a limit on the number of Auto-Verified Guests that can be added by each resident
• Determine which Entrances can be accessed by Auto-Verified Guests
• Define access schedules for each shared Entrance
• Monitor unlock events of Auto-Verified Guests at your property

To manage Auto-Verified Guest access at your property, follow the instructions below:

1. Log in to the Amazon Key Property Management Portal and select the relevant Property.
2. Click

   Settings.
3. To enable Auto-Verified Guests to access your property, check the box for

   Allow users to share access.
4. Under

   Max guest access shares

   , set a limit for the number of Auto-Verified Guests each resident can invite.
5. To stop Auto-Verified Guests being able to access your property, uncheck the box for

   Allow users to share access

   .
6. Click

   Save

   .

Once you enable Auto-Verified Guest access at your property, you can modify existing Keys and select the Entrance(s) that can be accessed by residents and guests. To allow Auto-Verified Guest access to your property, follow the instructions below:

1. Log in to the Amazon Key Property Management Portal and select the relevant Property.
2. Click

   Keys.
3. Select the Key you want to allow Auto-Verified Guests to use.
4. Click

   Modify

   and select

   Edit

   .
5. Edit name and description if necessary. Then, click

   Next

   .
6. Review the Entrance(s) you want to be unlocked with this Key and check or uncheck the Entrance(s) as needed.
7. If at least of the selected Entrance(s) has a Ring In panel, you can select the Entrance(s) that the residents can share with their trusted guests.
8. Click

   Next

   . If you see a pop-up

   Allow users to share access

   , it means that you have not yet allowed your residents to share access with guests.
9. Check

   Allow users to share access to guests at this property

   .

   Then click

   Update

   .
10. If you want to create an access schedule for the guests for the shared entrances, select the entrance and click

    Create Schedule. Note:

    You can set up to three different schedules per Entrance. Click on

    Create Schedule

    every time you want to create a new schedule. Access schedules are only for residents’ guests and not for the residents.
11. After setting access schedules, click

    Next

    to review all information. Then, click

    Update Key

    .