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Transfer ownership of a Ring device
...to the Ring app or website to review the request and respond to it. You can also follow the Authorise transfer request steps. The device will remain on the previous owner's account for up to 15 days. Within that time, they will be sent three emails about the transfer request. If the previous...
Managing alerts for Video Doorbells and Security Cameras
...and doorbells You can stop Motion Alerts for all your doorbells and cameras with Alerts Snooze. Note: Doorbell Rings and Priority Alerts will remain on. To turn Alerts Snooze on or off for all cameras and doorbells, follow these steps in the Ring app: Tap the motion (crescent moon) icon at the...
Video Preview Alerts
...to expand it. On iOS: Tap and hold the thumbnail to open up the full-frame snapshot. Note: In your iOS settings, the Low Data Mode toggle needs to remain off in order for Video Preview Alerts to work...
Ring Chime and Ring Chime Pro (1st Generation) no longer being sold on Ring.com
...Does the warranty that comes with the purchase of a Ring Chime and Ring Chime Pro (1st Generation) remain in force? Yes. Ring will honour any and all warranties given with the purchase of a Ring Chime and Ring Chime Pro (1st Generation) until their...
Understanding Ring Protect subscriptions
...Your Ring device must be under the 1-year manufacturer's warranty when you add it to your subscription. Your compatible Ring subscription must remain active after your device's limited warranty ends. Your Ring device is not covered by another warranty, insurance policy, or service contract. Non...
Using privacy features in the Ring app
...a Live View, tap Activate Once on a compatible Ring device to enable Two-Way Talk. When you end the session, Audio Streaming and Recording will remain off...
24/7 Recording
...on if your Ring camera is plugged in to continuous power. Ensure your Ring camera stays plugged in to use 24/7 Recording. The blue light will remain on. With 24/7 Recording turned on, the blue indicator light on your Ring camera will stay on without interruption because your camera is recording...
Safety and compliance information for Ring Outdoor Cam Pro
...Don’t expose your device to steam, extreme heat or cold. Use your device in a location where temperatures remain within the device’s operating temperature range set forth in this guide. Your device may get warm during normal use. WARNING: Small parts...
New Zealand customers shopping on Ring.com Australia
...need to call? No. Ring Help will continue to serve both New Zealand and Australia. Phone numbers and other methods of contacting Customer Support remain the same...
Safety and Compliance Information for Chime (3rd Gen)
...immediately. OTHER SAFETY CONSIDERATIONS Don’t expose your device to steam, extreme heat or cold. Use your device in a location where temperatures remain within the device’s operating temperature range set forth in this guide. Your device may get warm during normal use. Do not install your device...