Ring Chime Pro and Ring Chime (1st Gen) no longer sold on ring.com

Ring Chime Pro and Ring Chime (1st Gen) are no longer being sold on ring.com.  

Why is Ring no longer selling Ring Chime Pro and Ring Chime (1st Gen)? 

• Ring is always working to improve its products and enhance the security of our customers. Ring Chime Pro and Ring Chime (1st Gen) are being replaced in our product line-up by other advanced but comparable products. 

Will Ring still support Ring Chime Pro and Ring Chime (1st Gen)? 

• Yes. Ring's Help Centre and

  Customer Support

  team members will support the Ring Chime Pro and Ring Chime (1st Gen) for as long as they continue to be used by our customers. 

Does the warranty that comes with the purchase of a Ring Chime Pro and Ring Chime (1st Gen) remain in force? 

• Yes. Ring will honour any and all warranties given with the purchase of a Ring Chime Pro and Ring Chime (1st Gen) until their conclusion as laid out in the terms and conditions. 
• Please review our

  warranty

  for complete details.  

I purchased a Ring Chime Pro or Ring Chime (1st Gen) from a retailer. Can I exchange it? 

• Yes. If you are within the retailer's return window, you can always return your Ring Chime or Ring Chime Pro to the retailer and then purchase a new product.  
• Warranties will be honoured for Chimes and Chime Pros that were purchased as part of a bundle. 

Important note: You will be required to pay any difference in price between the 1st Generation and the 2nd Generation product.  

I purchased a Ring Chime Pro or Ring Chime (1st Gen) as part of a product bundle. Can I upgrade, return, or exchange the device for a Ring Chime Pro (2^nd Gen) or Ring Chime (2nd Gen)? 

• No. Items sold as part of a product bundle cannot be upgraded, returned, or exchanged on their own.