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Request access with Amazon Key Access (for visitors)
iOS devices iPhone 11 series and newer, XS series, SE (2nd and 3rd Gens) Your mobile device automatically works with Amazon Key Access. iPhone X, 8 / 8+, 7 / 7+ Follow these steps to turn on your NFC tag reader and use Amazon Key Access: 1. Open Settings on your mobile device. 2. Tap Control Centre , then tap the minus sign (-) next to “NFC Tag Reader” to change it to a plus sign (+). iPhone 6 / 6+ / 6S / 6S+ / SE (1st Gen), 5 / 5S, 5C, 4 / 4S, 3G / 3GS Your mobile device is not compatible with Amazon Key Access.
RecommendedRequest access with Amazon Key Access (for visitors)
...Use your mobile device to view the resident directory, make a call, and request access. How to request access via Amazon Key Access Unlock your mobile device and hold it near the Amazon Key Access panel for a few seconds. Search the resident directory by name or unit number. If the person you’re...
Amazon Key Access
...access and package deliveries to your property. Decide what information is shared in the resident directory. Enable residents to share property access with trusted guests. Add trusted people as Auto-Verified Guests to enable them to access your property via the Ring app. Wireless connectivity NFC...
ProductAccessing and controlling devices in the Ring app
...You can now access all your Devices in a single swipe at the bottom of the Ring app dashboard. Devices on the main app Dashboard Your Ring devices are split into two...
Manage access to your Ring account and devices
...In the Ring app: Tap more (•••) on the camera you want to access. Tap your device's Settings . Tap Shared Access . If you have multiple locations, select a location by tapping Manage to the right. Tap the Shared User you want to remove...
Access a shared Entrance as an Auto-Verified Guest (for Auto-Verified Guests)
...that you familiarize yourself with the shared Entrance(s) at the property before using as an Auto-Verified Guest. Note : The User who shared access with you will receive a notification on their mobile device when you unlock an Entrance at their location...
Amazon Key Access troubleshooting for residents
...Learn how to request access using Amazon Key Access . Verify that their phone’s internet connection is stable. Tap on the panel to check if the residents’ list is loading. Please note...
Set up Amazon Key Access (for property managers)
...to be unlocked with this Key. If the property is enabled to allow Users to share access, entrance(s) will be enabled for the residents to share access with their trusted guests. Unselect the entrance that you do not want to be shared. Note : When residents share an entrance with a guest, the...
Amazon Key Access Support
...jp@amazon.com For Property Managers Country Phone Number Email US +1-800-915-6251 akacs-support@amazon.com Canada +1 833-420-2215 akacs-support@amazon.com Australia +61 1800975024 akacs-support@amazon.com Japan 0120-923-848 akacs-support-jp@amazon.com...
Set up Amazon Key Access (for residents and staff)
...added as a Key Access user at more than one property, you need to set up Key Access at all the properties separately. Follow the Set up Amazon Key Access process mentioned above for each property. If your property doesn’t have a Key Access panel to use as a virtual intercom, you can still use Key...