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Ring Home Premium
...Ring Home plans are now Ring Protect plans...
SubscriptionRing Home Basic
...Ring Home plans are now Ring Protect plans...
SubscriptionConfiguring and troubleshooting your in-home chime
...Automatic chime detection Navigate to In-home Chime Settings in your Ring app. Tap Automatic Chime Detection . Allow the app to detect the in-home chime, then confirm your doorbell is wired to a chime if prompted. Tap Ring my In-home Chime to hear your in-home chime ring when the doorbell is...
Ring Home Standard
...Ring Home plans are now Ring Protect plans...
SubscriptionUnderstanding doorbell light patterns
...repeatedly: Updating firmware The video doorbell is updating its firmware. White light flashing right side: Setup failed The video doorbell could not connect to the home wifi network. Common causes include distance or special characters in the wifi name. White light flashing on top: Setup...
Fixing setup issues
...Setup failed: Distance from wifi router or special characters in the wifi name If your Ring device is far away from your router, use a wifi extender, such as...
Understanding Outdoor Cam and Stick Up Cam light patterns
...not connect to the home wifi network due to wifi password being entered incorrectly. Red light is turning on and off. Setup failed The camera could not connect to the home wifi network. Common causes include distance or special characters in the wifi name. Green light is flashing for 3 minutes...
Understanding Floodlight Cam and Spotlight Cam light patterns
...Failed wifi connection The device is unable to connect to the home wifi network due to distance from the router or special characters in the wifi name. Learn more about fixing device setup issues here. Blue light flashing very quickly for three seconds, then turning off and repeating Setup failed...
Understanding Indoor Cam and Pan-Tilt Indoor Cam light patterns
...could not connect to the home wifi network due to an incorrect wifi password. Red light flashing. Indoor Cam (1st Gen) Setup failed The camera could not connect to the home wifi network. Common causes include distance or special characters in the wifi name. Blue light flashing three times, then...
Understanding Chime light patterns
...Trying to connect Blue circle light flashing Setup failed The device is unable to connect to the home wifi network due to an incorrect wifi password being entered. Alternating red and green circle light No internet Red circle light flashing Failed wifi connection Solid red circle light Overheat...