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Upgrade your Virtual Key to Virtual Intercom (for residents and staff)
...Use your Amazon Key Access Control System as a Virtual Intercom so your visitors can contact you and you can buzz them in from anywhere. Note: This is only possible if you are a resident...
Manage Auto-Verified Guest access at your property (for Property Managers)
...Amazon Key Access Control System's Auto-Verified Guest feature allows residents to grant scheduled access to trusted visitors through the Ring app. They can add their trusted...
Connecting Amazon Alexa-enabled devices with Ring devices
...If you already have the Ring app you'll need to ensure you have the latest version. You may also need to update your mobile device's operating system. Next, follow these steps to add Ring as a Skill in the Alexa app: Open the Alexa app and tap the menu (☰) at the bottom right corner Tap Skills...
Managing alerts for Video Doorbells and Security Cameras
...it on long Ring Alert Tone sounds, such as "Ring Default (Plays 4x)". This is an Apple issue and requires updating your Apple device’s operating system to iOS 17. Getting Ring and Motion Alerts from Echo devices You can receive alerts from compatible Amazon Echo devices for select Ring devices...
Installing Ring Video Doorbell Wired
...If your existing chime is powered directly with 230V and does not include a step down transformer to lower the voltage to 8 to 24 VAC then your system is not compatible with your Ring Video Doorbell Wired, and will need to be replaced with a Ring DIN Rail Transformer (2nd Generation) by a...
Ring Plug-In Adapter (2nd Generation)
...your battery-powered Ring Video Doorbells charged, via the mains. It can also be used to power hardwired devices, instead of an existing doorbell system. The following article answers common questions for the Ring Plug-In Adapter (2nd Generation). Devices compatible with Ring Plug-In Adapter (2nd...
Using Motion Detection
...To access this feature, you'll need to have the latest version of the Ring app . Make sure your mobile device's operating system is up to date as well. Turning Motion Detection on or off Motion Detection must be enabled for your Ring device to detect and record motion events...
Install your doorbell with a Plug-In Adapter
...The Plug-In Adapter can be used when there is no existing doorbell wiring or the existing system is unusable. Purchase a Plug-In Adapter for your doorbell . 1. Choose a socket Select a power outlet near the door where you plan to install your...
Ring Video Doorbell and Security Camera FAQ
...will last several months with normal use before needing to be recharged. Battery-powered doorbells can be wired to your existing doorbell system, but they only receive a trickle-charge from the wiring and are primarily powered by the battery. Doorbell solar chargers also provide a trickle...