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Use Amazon Key Access (for residents and staff)
...setup. If the icon does not appear, close and re-open the Ring app. Check the Location displayed at the top of your home screen (dashboard). Make sure it’s the same location where you set up Amazon Key Access...
All Locations Dashboard
...action on important notifications across all your locations. Learn more about Message Centr . How to access Message Centre in the Ring app: Make sure your Ring app is updated to the latest version . Tap the menu...
Video Preview Alerts
...Learn more about Ring subscriptions. To receive Video Preview Alerts, make sure you have the latest version of the Ring app . Video Preview Alerts are not compatible with End-to-End Encryption . You’ll need to turn this off...
Safety and compliance information for Ring Indoor Cam (1st Gen)
...cm between the radiator and your body. RECYCLING YOUR DEVICE PROPERLY In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to...
Manage your Ring Intercom and Amazon Key Access alerts
...issues with Ring Alerts and Unlock Alerts If your Ring Alerts and Unlock Alerts are on but you cannot hear them, try the following steps: Make sure your mobile phone is not on silent mode, and the volume is turned up. Confirm that notifications for the Ring app are enabled in your mobile phone...
Installing Solar Charger for battery-powered doorbells
...Make sure you have the correct Solar Charger for your doorbell model. For doorbells with a removable battery : Remove the security screw. Remove the...
Rebooting your Ring Video Doorbell or Security Camera
...Ring device in the Ring app, it must be connected to wifi. Open the Ring app Tap the menu (☰) Tap Devices Select the device you want to reboot Make sure it's connected to wifi Tap Device Health Scroll down to Reboot This Device and confirm your selection Give your Ring device a few minutes to start...
Charging Station for Quick Release Battery Pack
...Release Battery Pack in the Charging Station even after they’re charged? Yes. If you have a Quick Release Battery Pack always charged you can be sure your Ring Video Doorbell is never without power...
Understanding Outdoor Cam and Stick Up Cam light patterns
...Not sure what model doorbell or security camera you have? Learn more here. Activity Flashing Light Pattern Flashing Light Image Camera is idle LEDs off...
Safety and compliance information for Ring Spotlight Cam Battery
...cm between the radiator and your body. RECYCLING YOUR DEVICE PROPERLY In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to...