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Using Chime Pro Placement Test to optimise your wifi
...the Chime Pro that you want to check. Tap Chime Pro Network. If you have one or more devices connected to Chime Pro Network, you will see an option to run Chime Pro Placement Test at the top of the list. If you do not have any devices connected to Chime Pro Network, tap on the device in the...
Checking Device Health in the Ring app
...an issue with your device, this report will open a Help article that can assist you in resolving the issue on your own. Reboot this Device: This option will turn your device fully off and back on again if you're experiencing issues like blank recordings, pink or discoloured video, or inaccurate...
Adjusting your video storage time
...Select an option and click Save . From Ring.com on a mobile device: Go to Ring.com and login with the same email address and password that you use for the Ring app...
Safety and compliance information for Indoor/Outdoor Power Adaptor
...purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law...
Changing general device settings
...Device as Stolen: Tap to access our guide for reporting stolen devices. Remove Device: Tap to remove the device from your account , with the option to keep the video history. Learn more about other features of the Ring app...
Safety and compliance information for Ring Wired Video Doorbell (2nd Gen)
...purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or...
Fixing audio and video issues
...is with your phone or tablet. Turn on permissions for Ring: Make sure your Ring app is allowed to use your device's microphone. You can find this option in your mobile device's settings. Turn on Audio Streaming and Recording: Tap Device Settings tile. Tap Privacy Settings . Toggle Audio Streaming...
Safety and compliance information for DIN Rail Transformer (3rd Gen)
...purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law...
Safety and compliance information for Ring Indoor Cam Plus
...During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or...
Adjusting video recording length for your Video Doorbell or Security Camera
...recordings may end early if the motion stops. Video Doorbell and Security Camera recording lengths You can choose from several recording length options for video doorbells and security cameras. For battery-powered devices: 15 seconds 20 seconds (default setting) 25 seconds 30 seconds 60 seconds...