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Adjusting your video storage time
...to other platforms Videos shared to other platforms via a Share Link may still exist through that share link even if the video event has been deleted from the Ring app. Learn more about Shared Video Management...
Subscribe to and manage a Ring plan
...how to cancel your Ring subscription . Subscribe before your free trial of Ring Protect ends When the trial period ends, your videos will be deleted unless you’re already subscribed to a Ring plan for that location. Transferring a subscription from one device to another If you have a Ring...
Payment method FAQs
...of payments do you accept for Ring subscription plans? Credit card Debit card Apple Pay Google Pay Find out more here about adding, editing or deleting a payment method in the Ring app. Is there a warranty on Ring products? Yes. A limited warranty on parts and theft protection applies. Will I...
All Locations Dashboard
...location types (business, home, or other). These collections update automatically as you add or remove cameras. Default collections cannot be deleted or renamed. What you can do: Group up to 650 cameras per collection. Organise cameras across locations by use case, region, or type. Navigate...
Subscribe to a Ring plan during your free trial
...subscription changes can't be made through the Ring app. Learn more about Ring subscriptions . When the trial period ends, your videos will be deleted unless you're already subscribed to a Ring plan for that location. To keep videos beyond your trial, subscribe to a Ring plan, which allows...
Connecting external lights to your Spotlight Cam Mount
...If you've already set up your Spotlight Cam device as a Spotlight Cam Wired, you will need to delete your existing Spotlight Cam Wired from the Ring app and begin the setup process again: Open the Ring app to the main dashboard. Tap Set Up a...
Ring desktop app no longer available
...supported on Google Chrome, Safari (Apple), Microsoft Edge, Mozilla Firefox, and Opera. Feature Desktop app Ring.com Ring Video Event History ✓ ✓ Delete, share, favourite and download videos ✓ ✓ Two-Way Talk ✓ ✓ Live View ✓ ✓ Push notifications ✓ ✓ Snapshot tile preview...
Downloading and updating the Ring app
...or tablet. Once your device has fully rebooted, try downloading the Ring app again. Confirm that you have enough storage on your device. You can delete unused apps or clear space on your device, if needed...